Top 2022 Digital Trends
The HGS Outlook 2022 Report highlights the 12 megatrends shaping the future of your digital business.
About HGS’s Top Trends for 2022
The past two years have forced organizations to pivot, reconsider assumptions and readjust expectations. As a result, in 2022, enterprises will have three core priorities: digitalization, optimization and innovation.
HGS has released its top 12 digital business trends for 2022. Together, they serve as a strategic roadmap to help today’s organizations differentiate, innovate and compete in the coming year. These trends will position CIOs as strategic partners to drive organizational change, facilitate innovation and accelerate growth.
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Dive into the 12 trends that will define digital business in 2022.
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A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital transformation with deep domain expertise focusing on back office processing, contact centres, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 41,110 employees across 59 delivery centres in seven countries.
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