On-Demand Webinar

Rev up revenue with social care opportunities

Learn strategies and tactics to drive direct revenue through social care

About this webinar

Ready to move your social care strategy from Status Quo to Status Go? A successful social care strategy can boost bottom-line business performance and ramp up revenue. Selling to and supporting your existing customer base is far more effective (and cost-effective) than trying to acquire new customers through expensive marketing or advertising channels. As today’s customers seek peer-to-peer referrals and reviews before making purchase decisions, it’s essential to optimize opportunities to drive sales via social care efforts.

In this 45-minute HGS Digital webinar, our panel of social media experts will discuss strategies and tactics to drive direct revenue through social care.

In this webinar you will learn to:

Leverage positive sentiment to drive sales
Drive repeat purchases with social care
Maximize sales opportunities from alternative channels
Measure ROI of social care sales activity
Explore content types to take advantage of sales opportunities

Featured speakers

Amanda Sternquist
Global Head – Digital Engagement Practice,
HGS Digital

Jamie Kennedy
Sr. Consultant & Solutions Specialist – Digital CX,
HGS Digital

Peter Ryan
Principal, Ryan Strategic Advisory

Alex Diedrich
Solutions Consultant, Sprinklr

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Awards and recognitions

HGS has received ample recognition and ratings for the transformational self-service experiences we’ve offered our 200+ clients across 10 industries.

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About Hinduja Global Solutions (HGS)

A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital transformation with deep domain expertise focusing on back office processing, contact centres, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 41,110 employees across 59 delivery centres in seven countries.