On-Demand Webinar

Rev up revenue with social care opportunities


Learn strategies and tactics to drive direct revenue through social care

About this webinar

Ready to move your social care strategy from Status Quo to Status Go?  A successful social care strategy can boost bottom-line business performance and ramp up revenue. Selling to and supporting your existing customer base is far more effective (and cost-effective) than trying to acquire new customers through expensive marketing or advertising channels.  As today’s customers seek peer-to-peer referrals and reviews before making purchase decisions, it’s essential to optimize opportunities to drive sales via social care efforts.

In this 45-minute HGS Digital webinar, our panel of social media experts will discuss strategies and tactics to drive direct revenue through social care.

In this webinar you will learn to:

  • Leverage positive sentiment to drive sales
  • Drive repeat purchases with social care
  • Maximize sales opportunities from alternative channels
  • Measure ROI of social care sales activity
  • Explore content types to take advantage of sales opportunities

Featured speakers

Photo of Amanda Sternquist

Amanda Sternquist
Global Head – Digital Engagement Practice,
HGS Digital

Photo of Jamie Kennedy

Jamie Kennedy
Sr. Consultant & Solutions Specialist – Digital CX,
HGS Digital

Photo of Peter Ryan

Peter Ryan
Principal, Ryan Strategic Advisory

Photo of Alex Diedrich

Alex Diedrich
Solutions Consultant, Sprinklr

Watch now

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Awards and recognitions

HGS has received ample recognition and ratings for the transformational self-service experiences we’ve offered our 200+ clients across 10 industries.

Gartner award, elsonHall award, Excellence in Customer Service award 2022

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