On-Demand Webinar

Leveraging Bots&Brains™ for the new normal

Learn strategies and tactics to drive direct revenue through social care

About this webinar

Businesses are increasingly using robotic process automation (RPA) to advance their digital transformation journeys. Artificial intelligence and the combination of Bots&Brain™ enable enterprises to automate even highly sophisticated and complicated processes.

In this webinar you will learn how to:

Successfully leverage RPA to grow your business even in today’s uncertain climate
Take the critical steps needed to jumpstart RPA in your organization
Design cognitive automation processes with artificial intelligence (AI) and machine learning (ML) technologies
Drive business efficiencies and reduce costs by modeling best practices from leading companies in the region

About the hosts

Reetha Menon
General Manager,
Business Transformation at Hinduja Global Solutions,
Digital Transformation Consultant & Practice Lead

Piyush Kumar
AVP, Business Transformation and
Head of Analytics at Hinduja Global Solutions

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Awards and recognitions

HGS has received ample recognition and ratings for the transformational self-service experiences we’ve offered our 200+ clients across 10 industries.

Our technology partners

We are a global leader in the customer experience lifecycle, digital transformation, and business process management.

HGS is helping its clients become more competitive every day.

HGS combines automation, analytics, and artificial intelligence with high quality talent and deep domain expertise to achieve superior outcomes in the areas of digital customer experience, back-office processing, contact centers, and HRO solutions.

In finding the perfect balance of people and technology, we build our clients’ businesses for the future.

About Hinduja Global Solutions (HGS)

A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital transformation with deep domain expertise focusing on back office processing, contact centres, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 41,110 employees across 59 delivery centres in seven countries.