Technology Services

Intelligent Document Processing

Unlock the power of your business documents, and boost your operational efficiencies and ROI.

Intelligent Document Processing

Intelligent Document Processing: What is it & how does it work?

Intelligent Document Processing (IDP) is a type of intelligent automation framework that extracts and converts unstructured and semi-structured data into structured, usable data. Rather than leveraging a single technology as is the case with Optical Character Recognition (OCR), IDP uses a suite of AI technologies including Machine Learning (ML), Natural Language Processing (NLP), computer vision, and deep learning to classify, categorize, and extract relevant information, and validate the extracted data.

Intelligent Document Processing

Intelligent Document Processing (IDP): Use Cases

HGS Intelligent Document Processing Software uses Optical Character Recognition (OCR), Natural Language Processing (NLP), and computer vision to help businesses across industries improve compliance, risk management, operational efficiencies, and digital document processing through automation. Businesses can adopt IDP for a variety of use cases ranging from invoices, purchase orders, delivery notes, checks, and ledgers to passports, contracts, and more. Specific use cases can be applied to key verticals, such as finance/accounting, human resources, procurement, and legal.


  • Procure to Pay
  • Order to Cash
  • Collections
  • Invoice Management
  • Check Processing

Human Resources

  • Employee Onboarding
  • Data Updation
  • Benefits Management
  • Resume Screening
  • Job Applications


  • Inventory Management
  • Point of Sale (POS)
  • Bill of Lading (BL/BoL)
  • Delivery Notes
  • Transportation Notes


  • Contract Administration
  • Due Diligence
  • Fraud Detection
  • Case Reviews
  • Document Digitization

HGS IDP Solution: Features & Benefits

HGS offers a suite of intelligent automation services that leverages IDP to streamline and automate business processes and improve decision-making. Our IDP solution leverages Machine Learning (ML) and Artificial Intelligence (AI) to process documents and analyze unstructured and structured data for critical insights. It enables businesses to process images, forms, unstructured data, and several other types of documents and extract information to drive business process efficiency and ROI.

Inaccessible and manually processed data

Makes inaccessible and manually processed data actionable at scale

Accurate information extraction

Extracts the right information accurately and reduces human error

Business process automation

Automates tedious, but necessary business processes

Digitization of paper documents

Digitizes the extracted data from paper documents efficiently

Document segregation and assembly

Segregates and assembles documents and data seamlessly

Compliance and risk management

Improves compliance and risk management of the organization

Automation of document-centric processes

Boosts process efficiencies with end-to-end document processing automation

Direct cost savings

Reduces the operation costs to process large volumes of documents

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