HGS Digital
Our partnership with Sprinklr
Sprinklr provides the platform, and we provide the social media strategies, social customer care, managed services, and integration expertise
HGS Digital
Sprinklr provides the platform, and we provide the social media strategies, social customer care, managed services, and integration expertise
The Sprinklr and HGS Digital partnership helps organizations maximize the potential of the leading CXM platform with process expertise, managed services, and system integrations into third-party platforms.
Sprinklr works best when configured, managed, and used by social media experts. Strategize, measure, and engage to get the most impactful mentions to the right people at the right time.
Listen and engage on social media and other online channels, faster, using our strategic engage, protect, inform, and create (EPIC™) method.
Long-term partnership to develop and operationalize social care strategies while maximizing software investment.
Joint technical teams analyze requirements and build, deploy, and manage seamless end-to-end solutions across systems.
“We know that creating and operationalizing a digital marketing and care strategy can be challenging. Our strategic partnership with HGS Digital alleviates challenges by helping customers create a strong foundation for effective customer experience management – delivering exceptional managed services, enablement, and integration support . We’re thrilled to be partnering with HGS Digital to support the world’s most valuable brands.”
Luca Lazzaron, Chief Revenue Officer, Sprinklr.
Obtain a free competitive analysis of your social media performance.
When it comes to developing and operationalizing techniques to optimize social customer care, HGS Digital and Sprinklr have grown and gathered accolades together.
HGS Digital and Sprinklr experts are together solving some of today’s biggest social media challenges.
On-demand webinar
Obtain a free competitive analysis of your social media performance.
“We know that creating and operationalizing a digital marketing and care strategy can be challenging. Our strategic partnership with HGS Digital alleviates challenges by helping customers create a strong foundation for effective customer experience management – delivering exceptional managed services, enablement, and integration support. We’re thrilled to be partnering with HGS Digital to support the world’s most valuable brands.”
-Luca Lazzaron, Chief Revenue Officer, Sprinklr.
Growth is top of mind for every business. Fortunately, modern channels can help drive that growth, in more ways than you can imagine. Today, Michael Crosse and Amanda Sternquist of HGS Digital break down the ROI of digital customer transformation, the magic of customer experiences, and the hidden costs of doing nothing.HGS Digital specializes in digital transformation services. They create frictionless customer experiences that solve complex business problems and improve people’s lives.