https://hgs.cx/wp-content/uploads/2021/08/automatiion-great-resignation-v2.webp 460 1440 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Nancy Pekala2021-08-24 10:28:552022-03-02 10:17:51Automation helps employers grapple with fallout of “Great Resignation”
As organizations grapple with the fallout of a flood of employee resignations, they are focused on leveraging automation to reduce dependencies on employee institutional knowledge
https://hgs.cx/wp-content/uploads/2021/03/DTXL_W4w.webp 854 1280 Virgil Wong https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Virgil Wong2020-12-21 21:03:382021-05-28 16:53:34Turn Work@Home into on-demand with agent self-scheduling
Work@Home allows for improved flexibility, employee satisfaction, and efficiency, but creative self-scheduling can take Work@Home’s potential to the next level. Microshifts, split shifts, and self-scheduling options bring clear advantages to the Work@Home contact center.