Today’s contact centers are turning to AI and machine learning solutions to manage peak call volumes and allow workers to focus on those tasks that matter the most.
https://hgs.cx/wp-content/uploads/2021/09/Digital-RX_TH2_.jpg5801650Nancy Pekalahttps://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svgNancy Pekala2021-10-12 13:55:302022-03-02 10:09:26How do I resolve high call volumes?