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Webinar | Aging in place: Integrating fall risk assessment to ward off frailty

Donna Martin SVP Healthcare Business Developme…
medical billing and coding

5 Provider Coding Myths, Debunked

Over the past 18 months, healthcare providers have grappled with historic cost and care challenges. The COVID-19 pandemic has increasingly forced providers to assess new areas of transformation to unlock operational value and cost efficiencies.
new healthcare law

Health plan guidance: 3 essentials for no-surprises Act compliance

In recent years, the healthcare industry has increasingly…

The human side of healthcare analytics

A recent study by Tempkin Group showed when individuals have a positive emotional association with a specific brand, they are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more and 6.6 times more likely to forgive a company’s mistake.
Texas Covered event feature

Texas Association of Health Plans

Austin, TX
November 8-10, 2021
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HFMA annual conference

Minneapolis, MN, and online
November 8-10, 2021
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ACAP CEO Summit 2021

The Capital Hilton
Washington, DC October 28-29, 2021
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Special Needs Plan Alliance 18th Annual Fall Forum

Location: Virtual
October 25-26, 2021
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California Association of Health Plans annual conference

San Diego, CA
October 11-13, 2021

Three ways healthcare engagement models differ from other industries

Healthcare engagement models differ from other industries in three ways: compliance needs, customer types, and org structures. A BPO can assist in minimizing differences to truly put customers first.