https://hgs.cx/wp-content/uploads/2021/03/amex-bnnr.webp 417 1000 Jamie Dwyer https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Jamie Dwyer2021-09-14 15:33:002021-10-01 14:10:53Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic
Internal and external applications of a speech analytics tool addressed the client’s concerns about agent work-at-home security and customer satisfaction during the pandemic.
https://hgs.cx/wp-content/uploads/2021/01/Piggy-Bank-scaled.jpg 1891 2560 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-02-13 21:59:122021-06-17 14:41:52Supporting, improving finance and accounts operations for one of the largest private banks in India
Bank turns to HGS to improve payment processing quality, accuracy, turnaround times, and volume handling.
https://hgs.cx/wp-content/uploads/2021/01/Girl-with-credit-card-4-scaled.jpg 1707 2560 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-02-13 21:32:372021-06-17 16:05:37Establishing a strong digital presence & generating leads through marketing campaigns