Tag Archive for: Entertainment

Delivering excellent customer engagement for the biggest fantasy sports company

The client is one of the biggest Indian fantasy sports platforms that allows users to play fantasy cricket, hockey, football, kabaddi and basketball online.
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Improving the customer experience with a unified social CRM solution

A leading media conglomerate was facing several business challenges: improve social CRM, improve internal team's ability and focus on customer experience and engagement. HGS Digital helped them in identifying new opportunities that aided in developing better cross-sell or up-sell avenues...