https://hgs.cx/wp-content/uploads/2022/05/Colleen-podcast.webp 800 800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-04-22 10:44:002022-05-10 16:13:16Episode # 107 of Get out of Wrap the podcast for Contact Centre Chat
https://hgs.cx/wp-content/uploads/2021/11/ACC76B61-8205-4296-B3BA-178474836B00.webp 482 1361 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Nancy Pekala2021-11-03 10:53:312022-03-02 09:35:09Make way for the metaverse: Plan now for the new CX universe
The emergence of the metaverse allows brands to create increasingly personalized and meaningful customer experiences, requiring organizations tol pivot from being merely digital-first to becoming truly virtual-first.
https://hgs.cx/wp-content/uploads/2021/02/recruitment-process.jpg 576 576 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2020-12-06 15:24:532021-04-30 15:47:51Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
HGS Digital team uses Amazon Connect to automate and streamline recruitment processes and filter, qualify, and triage job candidates.