Tag Archive for: CPG

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HGS’s global partnership provides exceptional social care for a multinational Fortune 500 CPG company

When a multinational CPG company needed 24/7/365 support handling consumer questions and complaints on social media, our HGS EPIC™ Social Care team in the UK answered the call.
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HGS PULSE platform drives 40% improvement in reporting efficiency

HGS PULSE provides real-time data and drives a 40% improvement in reporting efficiency for a consumer packaged goods company.