https://hgs.cx/wp-content/uploads/2020/11/abstract02.jpg 720 1280 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-06-18 01:19:252021-08-12 07:36:16Accelerating AI during COVID: Getting more bang from your bots
Understand how artificial intelligence improves customer experience during a crisis, while simultaneously empowering the workforce.
https://hgs.cx/wp-content/uploads/2021/02/contact-center.jpg 1415 2119 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-12-06 16:25:322021-04-30 15:47:33Building a lead generation contact center solution with Amazon Connect
HGS built a lead generation contact solution with Amazon Connect to centralize delivery of sales and business development support.
https://hgs.cx/wp-content/uploads/2021/02/recruitment-process.jpg 576 576 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-12-06 15:24:532021-04-30 15:47:51Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
HGS Digital team uses Amazon Connect to automate and streamline recruitment processes and filter, qualify, and triage job candidates.