Tag Archive for: chatbot

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Accelerating AI during COVID: Getting more bang from your bots

Understand how artificial intelligence improves customer experience during a crisis, while simultaneously empowering the workforce.

Tag Archive for: chatbot

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Building a lead generation contact center solution with Amazon Connect

HGS built a lead generation contact solution with Amazon Connect to centralize delivery of sales and business development support.

Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

HGS Digital team uses Amazon Connect to automate and streamline recruitment processes and filter, qualify, and triage job candidates.