Tag Archive for: business process outsourcing

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HGS Trend 4: Brand New Capabilities Are Required to Address Consumers

Earlier this year, HGS presented our trends forecast, comprising…
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Modern outsourcing Is driven by insight and partnership – Not cost!

If I was paid a £ for every time “reduce cost” was the answer…
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Can companies continue to price services using FTE and headcount?

By Graham Brown, Chief Sales and Marketing Officer, HGS Europe How…

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