https://hgs.cx/wp-content/uploads/2021/03/Toothpaste-shopper_GettyImages-985954682_0-scaled-1.jpg 1830 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-12 15:45:052021-08-12 07:42:14Customization for your customers: 5 hyper-personalization trends for 2021
Leading brands — especially online retail — are embracing hyper-personalization, or the use of data, to provide more targeted products, services, and content to consumers. Bots, beacon technology, visual search, customer data platforms, and more can help brands improve the CX.
https://hgs.cx/wp-content/uploads/2021/01/2020-review_GettyImages-1280495483-scaled-1.jpg 1707 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-12 17:56:582021-05-31 12:55:52HGS’s 2020 highlights: Achievement amidst adversity
In 2020, the COVID-19 world health crisis impacted nearly every…
https://hgs.cx/wp-content/uploads/2021/07/shutterstock_1576352020.jpg 334 500 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2017-04-26 07:39:022021-07-30 08:51:02Combining bots and brains to transform CX: Your questions, answered
2017 is the year of collaboration between man and machine to…