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Invite Only | November 1-3, 2023 | AUSTIN

BUILD FOR THE FUTURE
Summit 2023

Join us in the Live Music Capital of the World for an exclusive, interactive event looking into the future of digital CX. Gain first-hand knowledge on industry best practices, insight from thought-provoking keynotes, and invaluable networking opportunities with leaders in CX, automation, analytics, and artificial intelligence.

Registration is closed. Stay tuned for 2024!

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Shaping the future of digital transformation

Three days of fresh ideas, thought-provoking stories

Embark on the era of customer empowerment with an exciting agenda filled with dynamic demonstrations, thought-provoking discussions, and invaluable insights at HGS’ Build for the Future Summit 2023. Topics include:

  • Digital innovation using analytics, AI, and automation
  • CX and better customer retention
  • Sales and marketing growth and online reputation management
  • Strategic staffing of critical IT roles
  • Cloud adoption, migration, and development
  • Contact center operating efficiency

View agenda

Shaping the future of digital transformation

An agenda of fresh ideas, thought-provoking stories

Embark on the era of customer empowerment with an exciting agenda filled with dynamic demonstrations, thought-provoking discussions, and invaluable insights at HGS’ Build for the Future Summit 2023. Topics include:

CX and better customer retention

Digital innovation using analytics, AI, and automation

Sales and marketing growth and online reputation management

Strategic staffing of critical IT roles

Cloud adoption, migration, and development

Contact center operating efficiency

Build for the Future 2023 wouldn’t be the same without some fun sprinkled in! We’ll have plenty of opportunities for networking during our nightly celebrations and activities like golf, spa, and a Vegas-inspired event you won’t want to miss..

View agenda

Who should be there?

Director, VP, SVP, executive leaders responsible for:

  • Digital operations acceleration
  • Customer experience optimization
  • Online brand reputation management
  • Contact center transformation
  • Strategic staff augmentation

What should you expect to come away with:

  • Ideas – hear from top thought leader on AI adoption, analytics, and automation
  • Inspiration – hear use cases from end-user organizations
  • Insights – unpack the trends and learn what is driving real results

Find your inspiration

Hear from these industry-leading experts and more!

Kevin Surace

Internationally Recognized Futurist/Visionary on Disruptive Innovation, AI and the Age of Automation

Blake Morgan

Customer Experience Futurist and Bestselling Author

View all speakers

VENUE

The perfect backdrop for collaboration and innovation, Omni Barton Creek Resort & Spa, is nestled in the sprawling hill-country, amongst rolling hills and a top-ranked golf scene.
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Reserve your spot and discover the future of customer experience

Register today

“To grow beyond the era of having just a single advantage over our competitors, we must embrace technology, leverage data, and build a human plus digital ecosphere that is agile and innovative. We must Build for the Future.”

– Venkatash Korla
President & CEO, HGS Digital

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