Invite Only | November 1-3, 2023 | AUSTIN
Join us in the Live Music Capital of the World for an exclusive, interactive event looking into the future of digital CX. Gain first-hand knowledge on industry best practices, insight from thought-provoking keynotes, and invaluable networking opportunities with leaders in CX, automation, analytics, and artificial intelligence.
Embark on the era of customer empowerment with an exciting agenda filled with dynamic demonstrations, thought-provoking discussions, and invaluable insights at HGS’ Build for the Future Summit 2023. Topics include:
Embark on the era of customer empowerment with an exciting agenda filled with dynamic demonstrations, thought-provoking discussions, and invaluable insights at HGS’ Build for the Future Summit 2023. Topics include:
Digital innovation using analytics, AI, and automation
CX and better customer retention
Sales and marketing growth and online reputation management
Strategic staffing of critical IT roles
Cloud adoption, migration, and development
Contact center operating efficiency
Build for the Future 2023 wouldn’t be the same without some fun sprinkled in! We’ll have plenty of opportunities for networking during our nightly celebrations and activities like golf, spa, and a night on the town.
Check back for a detailed look at our full agenda!
Hear from these industry-leading experts and more!
Kevin Surace
Internationally Recognized Futurist/Visionary on Disruptive Innovation, AI and the Age of Automation
Blake Morgan
Customer Experience Futurist and Bestselling Author
The perfect backdrop for collaboration and innovation, Omni Barton Creek Resort & Spa, is nestled in the sprawling hill-country, amongst rolling hills and a top-ranked golf scene.
Learn more
– Venkatash Korla
President & CEO
(Link to sponsor packages?)
Using AI for customer experience insights