Scale Faster with IT Staffing

Tap our information technology (IT) and information systems (IS) talent for continuous innovation, coverage, and growth.

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Best Companies to Work For in Asia award, 2023
CII Operational Excellence Digital Transformation 2023 award
NICE Interactions Trailblazer of the year 2023 award

Minimize the Costs of Growth and Turnover with HGS

With the pace of changing technologies and the constant need for specialized skills, relying solely on in-house talent is no longer sufficient. On-demand IT staffing isn’t just about cost savings and problem solving, it’s about unlocking the potential for innovation and growth that awaits.

Acquire and Retain Top Technical Talent Quickly

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Experienced IT Resources

Get IT Experts on Demand

Access our curated pool of IT and IS professionals. We source experts with:

  • Vendor-specific training and certifications (e.g., AWS, Microsoft, Google, SAP, Anaplan, Twilio, Genesys, UiPath, Automation Anywhere)
  • Industry-recognized certifications (e.g., ITIL, CDP, PMP, CSM)
  • 3 years of minimum work experience
  • Familiarity with lean, agile, waterfall, etc. project and software development lifecycle (SDLC) methodologies, traditional and managed service operations, and DevOps
  • Skills in the latest cloud, automation, analytics, and/or AI technologies

Results-Oriented Tech Experts

Take the Risks Out of IT Recruiting

Ensure your resources are ready for what’s next. We provide:

  • Tailored job descriptions using terms that appeal to IT and IS experts
  • Leaders with the desired specialities to actively participate in vetting
  • Thorough background checks every time (incl. security clearances)
  • Options to fill in any skillset gaps with our trainers and partnerships
  • The opportunity to be as involved in IT staffing processes as you like
IT staffing pool
Access the Right Talent at the Right Time

IT Team Members Quickly

Access the Right Talent at the Right Time

Rapidly pivot and excel, even when roles seem challenging to fill. Typically within 2-3 weeks, we can deliver:

  • Qualified candidates for discrete projects, growth initiatives, leaves and absences, and incident prevention and response
  • Around-the-clock IT and IS support
  • A broad spectrum of skillsets, including:
    • Cloud engineers
    • Full-stack and back-end developers
    • Cybersecurity experts
    • CCaaS consultants
    • Senior IT managers

Global IT Contractors

Expand Your Talent Market Reach

Access fresh talent outside your network and increase team diversity with minimal effort. Our global talent pool includes:

  • Onsite, remote, or hybrid resources using our equipment or yours
  • Resources in US, Canada, UK, India, Colombia, Philippines, and Mexico
  • Onshore front-end consulting and customer-facing professionals
  • Offshore or nearshore back-end technical resources
Global Contractors

Ad Hoc IT Staffing Support

Leave the IT Staffing Burden to HGS

Step off the IT staffing roller coaster. Engage HGS to:

  • Expertly fill key roles you haven’t previously hired for
  • Provide advice on the best resourcing options within your budget
  • Train, retain, and mentor your in-house IT staff
  • Establish and operate a center of excellence

IT Staffing

Is a Lack of IT Bandwidth Preventing Progress?

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Flexible IT Staffing Models

Choose a Contracting Method That Works

Short-Term Staff Augmentation

Execute your project or address skills gaps with our contractors.

  • Trust HGS to handle the recruiting, onboarding, and payroll.
  • Access one or hundreds of short-term team members!
  • Resources are 100% dedicated and full-time.
  • A 6-month minimum retainer is required.
  • Talent management responsibilities are yours.

Contract-to-Hire Staffing

Let us find the talent for a project or your permanent team.

  • Trust HGS to handle the recruiting, onboarding, and payroll.
  • Try before you buy –hire only the talent you want.
  • A 6-month minimum contract is required.
  • A nominal transfer fee is involved.
  • Manage and coach as you would a regular employee.
  • Move selected IT contractors to your in-house team and payroll.

Build, Operate, and Transfer (BOT) Options

Engage us to create a team, design/execute your IT project, and operate the new systems until you take over.

  • Leverage our well-rounded teams for projects big or small.
  • Our team completes the build and ensures the new systems are running smoothly.
  • We manage staff and systems until transfer is complete. When you’re ready, assume some or all our staff.

Innovate, Hire, Train, and Transfer Services

Tell us your ambitious IT goals, and we will create and train high-performing teams to realize them.

  • Consider this for AI, analytics, automation, startups, and “center of excellence” programs.
  • A 6-month engagement is typically required.
  • Resources are 100% dedicated and full-time.
  • We manage staff until transfer is complete.

Fill a Wide Range of In-Demand IT Roles

Strategy and Analysis

  • Business Analysts
  • Business Process Consultants
  • Project/Program Managers
  • Product Owners

Architecture and Design

  • Solution Architects
  • Cloud and Software Architects
  • UI/UX Designers
  • Ecommerce SMEs

Development and Engineering

  • Full-Stack Developers
  • UI/UX Developers
  • Data Engineers
  • Test/QA Engineers

Data Analysis

  • Data and Reporting Analysts
  • SAP Analysts and Technical Consultants
  • Anaplan Analysts and Technical Consultants

Cloud and Infrastructure

  • Cloud Engineers
  • Infrastructure Engineers
  • DevOps Engineers


  • SOC Resources
  • Risk Management
  • Incident Response
  • Data Privacy Experts


  • RPA Engineers
  • RPA QA Engineers
  • LeanOps Specialists
  • Business Process Engineers

Specialized Technical Consulting

  • Technical Project Leads
  • Vendor-specific Consultants and Engineers
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IT Staffing Case Studies

FAQs: Ask Us Anything, Anytime

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Do I have to sign a contract for multiple roles?

We can find one IT staff member for you, or hundreds! We offer time-based, project-based, or number-of-roles-based options.

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What is included in a staff augmentation retainer?

Included in our monthly price are recruiting efforts, dedicated IT resource(s) for 168 hours/month, payroll processing, and agreed-upon training.

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What if your IT contractor doesn’t meet our needs?

We understand that your needs and your definition of the “right fit” can change. We can replace team members as needed within 2-3 business weeks.

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Do you provide staff for projects beyond the contact center?

Yes! HGS Digital has been providing a wide spectrum of IT services for decades. We’re IT consulting and outsourcing experts!

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From where does HGS source its IT and IS talent?

We receive hundreds of resumes every week. We harness talent in the US, Canada, UK, India, Colombia, Philippines, and Mexico.

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Where can I send our IT staffing RFP?

Start a webchat here, and one of our reps will respond. We can also provide rates and quotes based on specs, a SOW, or a quick meeting.

Learn More About HGS IT Staffing

Start Today

Meet with HGS to see how instant access to experts can grow your business.

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