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When furloughs are on the table: 6 strategies to put your employees first

February 2, 2021

Article originally published on Part B News

As Biden admin. takes shape, expect closer scrutiny on compliance, HIPAA, billing

The advent of a new presidential administration is expected to bring changes in health care compliance enforcement: You should watch for the new wave of HHS, CMS and Department of Justice (DOJ) agencies to go after big health care-related crimes. They’re also likely to scrutinize HIPAA and the big payments made to help providers over the COVID-19 hump.

In the days since his Jan. 20 inauguration, President Joe Biden has issued several executive orders pertaining to health care, including a COVID-19 vaccination program, and has publicized plans for health care reform, such as increased subsidies for the Affordable Care Act.

Concrete progress on those fronts will largely depend on Congress and the actions of Biden’s as-yet-unappointed department heads, including HHS Secretary nominee Xavier Becerra and Attorney General nominee Merrick Garland. Once the team is in place, however, you can expect policy adjustments that will lead federal auditors, investigators and prosecutors to pay closer attention to certain health care compliance areas than the previous administration did.

Changing Culture So Everyone Is Facing the Customer

October 2, 2023

Unlocking Efficiency and Agility: The Power of End-to-End Cloud Solutions for Businesses

September 28, 2023

Discover the brilliance of cloud technology and its transformative power. Learn how end-to-end cloud solutions benefit organizations of all sizes, providing advantages like data backup, remote collaboration, robust security, easy maintenance, and cost-effective management.

How Generative AI is Revolutionizing Information Retrieval

September 27, 2023

Generative AI is transforming the landscape of information retrieval across diverse industries and opening new possibilities in knowledge management.

Knowledge Sharing in the Era of AI

September 26, 2023

Combining AI and knowledge sharing improves interactions among employees and creates new knowledge that contributes to organizational performance.

From GPT-1 to GPT-4: A Look at the Evolution of Generative AI

September 20, 2023

ChatGPT is creating ripples in the tech industry. Not many of us know that this masterpiece was in the making since a long time. GPT-1 was introduced in 2018 and since then it has come a long way. The GPT-4 version is here to surprise us and exceed our expectations in every possible way.

6 Ways Data Analytics is Enhancing Customer Experience

September 19, 2023

Data analytics can help to enhance CX journeys by providing real-time data. Customer service teams can analyze this data and work on the areas that need improvement. Additionally, companies can use this analytical data to devise strategies that ensure personalized customer engagement and predict upcoming trends.

HGS Philippines Honored as Best Company to Work

September 19, 2023

HGS Agent X Aces Technology Innovation 2023

September 19, 2023

Enhancing CX with Experts-on-Demand

September 17, 2023

By hiring experts on demand, companies can gain a myriad of advantages such as flexibility in terms of scalability, zero set-up cost, punctual deliveries, quality of work, and most importantly, the freedom and skill to craft CX journeys that are personal, effective, and ensure customer retention in the long run.