In the news

Partha DeSarkar, Global CEO, HGS in a conversation with BloombergQuint on the Q4 and Full-year FY2021 results


Partha DeSarkar, Global CEO of HGS

Partha DeSarkar - Global CEO

Video originally published on BloombergQuint

Partha DeSarkar, Global CEO, HGS was interviewed by BloombergQuint on HGS’ Q4 and Full-year FY2021 performance. Discussions were held on the financial and business highlights of HGS for FY21 and also on the growth strategy for FY22.

RECENT NEWS

Is data privacy at risk with ChatGPT?

Is data privacy at risk with ChatGPT?

Even though ChatGPT is helping us to optimize various processes and also create new content, we cannot turn a blind eye to the fact that data privacy is at risk and as of now, there are no absolute reforms to tackle this issue.
12 Vital metrics and KPIs to measure contact center performance

12 Vital metrics and KPIs to measure contact center performance

Contact center metrics help to measure the success of various activities performed by contact centers. They also shed light on areas that need improvement. Read along to know about the most important contact center metrics and KPIs.
HGS mourns the loss of Srichand Parmanand Hinduja
5 Ways ChatGPT improves customer experience

5 Ways ChatGPT improves customer experience

ChatGPT is AI's recent gift to mankind. Out of the many sectors it has positively impacted, one of them is customer service. Know more about how it can be used to improve customer experience journeys here.

RECENT CASE STUDIES

HGS