In the news
Natarajan Radhakrishnan, President and Global CIO, HGS
Article originally published on Techgig
The pandemic accelerated the digital transformation journey of global corporations and new-age technology advancements have played an integral role in this. Organisations are investing heavily in creating a robust and threat-proof IT infrastructure and have scaled up their adoption of new-age technologies to bounce back quicker. Technologies like automation, artificial intelligence and machine learning which were earlier not part of any company’s traditional strategy have now become the centrifugal force towards mastering the business ecosystem.
Additionally, businesses have also begun adapting with the times and are contemplating on a hybrid style of working. In such a scenario, it’s important to have expert’s advice in order to move into a direction that is evolving constantly.
https://hgs.cx/wp-content/uploads/2023/06/Stacy-Armijo.jpeg 553 553 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-06-01 08:38:442023-06-02 09:29:22S3E5 | A PR Executive’s Guide to CX Transformation: Stacy Armijo at Amplify Credit Union
https://hgs.cx/wp-content/uploads/2023/05/blog-banner-GPT-data-privacy.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-31 05:52:372023-06-07 14:31:13Is data privacy at risk with ChatGPT?
https://hgs.cx/wp-content/uploads/2023/05/GOK_Photo-1-002.jpg 800 800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-29 23:17:432023-05-30 15:57:59Why a career in CX is a strong choice for ambitious professionals
https://hgs.cx/wp-content/uploads/2021/10/blog-banner-contact-center-KPI.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-29 07:50:152023-05-29 07:50:2412 Vital metrics and KPIs to measure contact center performance
https://hgs.cx/wp-content/uploads/2021/11/HGSNewsroom2.webp 960 1280 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-25 10:48:062023-05-30 09:28:58Grant Thornton ranks HGS UK among the fastest-growing Indian companies in the UK
https://hgs.cx/wp-content/uploads/2023/05/Hinduja-Hospital-Banner.png 878 1920 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-24 09:42:002023-05-24 09:54:55HGS mourns the loss of Srichand Parmanand Hinduja (1935-2023)
https://hgs.cx/wp-content/uploads/2023/05/shutterstock_2118695231.jpg 253 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-23 06:45:232023-05-29 07:11:13AI and automation will create more jobs than they will replace
https://hgs.cx/wp-content/uploads/2023/05/blog-banner-5ways-ChatGPT-CX.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-22 13:28:262023-05-22 13:28:345 Ways ChatGPT improves customer experience
https://hgs.cx/wp-content/uploads/2023/05/Sarah-Owen.jpeg 338 338 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-18 08:51:032023-06-02 09:34:27S3E4 | Sarah Owen: Revolutionizing Claims Payments at One Inc.
Lack of talent is threatening cloud projects in India
