https://hgs.cx/wp-content/uploads/2021/11/Robin-Laine-Transect.jpg 600 600 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-11-17 11:03:032021-11-17 13:48:56Episode 1 | Building Your Customer Experience from the Ground Up with Robin Laine
https://hgs.cx/wp-content/uploads/2021/11/Contact-center-analytics-whitepaper-feature.webp 434 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-11-10 13:37:022021-11-11 14:08:34Whitepaper | Drive better business outcomes with contact center analytics
https://hgs.cx/wp-content/uploads/2021/11/GettyImages-1285366825-scaled.jpg 1707 2560 Page Inman https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Page Inman2021-11-10 12:33:082021-11-10 12:33:12Retail-ready: 5 non-voice CX solutions to prepare for the holiday rush
As this year’s holiday shopping season quickly approaches,…
https://hgs.cx/wp-content/uploads/2021/11/GettyImages-1125941854-scaled.jpg 1707 2560 Page Inman https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Page Inman2021-11-05 14:15:282021-11-05 14:16:36Roundtable recap: A few highlights on creative contracting and digital transformation
HGS recently participated in a virtual roundtable discussion…
https://hgs.cx/wp-content/uploads/2021/11/ACC76B61-8205-4296-B3BA-178474836B00.jpeg 482 1361 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-11-01 16:14:492021-11-01 16:15:51Make way for the metaverse: Plan now for the new CX universe
The emergence of the metaverse allows brands to create increasingly personalized customer experiences, pivoting from being merely digital-first to becoming truly virtual-first.
https://hgs.cx/wp-content/uploads/2021/10/B0E3F200-2217-42E4-BA2B-08147D488DD2.jpeg 395 1205 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-10-28 10:14:132021-10-28 10:33:05Tech or treat: Top tricks for digital transformation
With customers increasingly demanding greater speed, service and convenience, and organizational leaders requiring rapid ROI from every technology investment, there’s a deep sense of urgency for companies to get their digital strategy right.
https://hgs.cx/wp-content/uploads/2021/03/family-traveling-with-passports.png 1298 2458 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-10-21 03:11:002021-10-25 03:20:46How Can Hoteliers Balance A Surge In Travel With Labor Shortages?
https://hgs.cx/wp-content/uploads/2021/10/cloud-comm-excel-award-2021.webp 549 525 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-10-15 12:58:042021-10-15 14:50:30The Cloud Computing Excellence Award 2021 – Cloud Accelerator