In the news
Article originally published on Information Today
Chatbots hold a lot of potential for connecting with customers in cost-effective ways, triaging customer requests or inquiries, addressing customer service issues, and more. Jamie Kennedy, Director of Digital Strategy and CX Solutions at HGS discusses how chatbots can be utilized.
https://hgs.cx/wp-content/uploads/2023/10/CCA-Webinar-video-cover-social-view.webp 701 1340 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-10-02 09:00:192023-10-02 14:45:16Changing Culture So Everyone Is Facing the Customer
https://hgs.cx/wp-content/uploads/2023/09/blog-banner-efficient-agile-cloud-solution.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-09-28 05:00:452023-09-28 05:00:57Unlocking Efficiency and Agility: The Power of End-to-End Cloud Solutions for Businesses
https://hgs.cx/wp-content/uploads/2023/09/Generative-AI_Information-retrieval-banner.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-09-27 03:47:512023-09-26 03:50:59How Generative AI is Revolutionizing Information Retrieval
https://hgs.cx/wp-content/uploads/2023/09/Knowledge-sharing-banner.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-09-26 03:19:452023-09-26 03:19:56Knowledge Sharing in the Era of AI
https://hgs.cx/wp-content/uploads/2023/09/blog-banner-ChatGPT-evolution.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-09-20 02:50:382023-09-20 02:50:47From GPT-1 to GPT-4: A Look at the Evolution of Generative AI
https://hgs.cx/wp-content/uploads/2023/09/blog-banner-6-ways-data-analytics-1.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-09-19 04:42:372023-09-19 04:42:466 Ways Data Analytics is Enhancing Customer Experience
https://hgs.cx/wp-content/uploads/2023/09/HR-asia.png 300 300 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-09-19 03:45:012023-09-19 10:50:00HGS Philippines Honored as Best Company to Work
https://hgs.cx/wp-content/uploads/2023/09/steviewinner.png 300 300 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-09-19 03:39:322023-09-19 10:49:31HGS Agent X Aces Technology Innovation 2023
https://hgs.cx/wp-content/uploads/2023/09/blog-banner-experts-on-demand.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-09-17 12:38:482023-09-17 12:38:58Enhancing CX with Experts-on-DemandGlobal Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068
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