In the news

Hinduja Global Solutions 2022 predictions: Automate to innovate – Five future of work trends


Nancy Pekala, Vice President of Content Marketing and Strategy at HGS, details five key trends that can be effectively addressed with automation, allowing organizations to work in a more efficient, cost-effective manner.

Article originally published on VMBlog
By Nancy Pekala

Automate to Innovate – Five Future of Work Trends

The Great Resignation. The Great Reshuffle. The Great Reimagination. The Great Reprioritization. Whatever name you give the massive labor shifts that have been occurring this year, one thing is clear. Organizations in every industry are grappling with the fallout of a flood of employee resignations and the resulting labor shortfalls.

In this past August alone, a record 4.3 million employees quit their jobs while multiple polls report that half of employees are actively looking for a job.

As a result, the labor churn has left many businesses with no choice but to ramp up their automation efforts. A recent survey found that 3 in 4 business owners are turning to automation in an effort to permanently reduce labor needs. Research from the IBM Institute for Business Value further reveals that the pandemic has advanced the need for digital transformation in 59% of surveyed organizations.

Moving into 2022, businesses will be increasingly leveraging sustainable solutions to automate work, improve employee experience and maintain productivity. Automated processes can address routine tasks, allowing remaining employees to focus on the core job functions that matter most and perform work in a more efficient, cost-effective manner.

RECENT NEWS

Hyperautomation Trends Expected in 2024

Hyperautomation Trends Expected in 2024

Hyperautomation has become a focal point for businesses across sectors seeking innovative ways to enhance productivity, reduce costs, and stay competitive in the digital era. Read more.
Cobots: The Future of Process Automation

Cobots: The Future of Process Automation

Utilizing cobots in process automation not only boosts production efficiency but also enhances safety and provides support for human workers. Read more.
Industry 5.0: Connecting Humans and Technology for Sustainable Growth

Industry 5.0: Connecting Humans and Technology for Sustainable Growth

By adding the human edge, Industry 5.0 is redefining the landscape for the next industrial revolution. Explore the dynamics of Industry 5.0, which is slowly transforming manufacturing paradigms.
AI for Customer Service: 2024 and Beyond

AI for Customer Service: 2024 and Beyond

It is 2024 and AI is changing the way businesses deliver customer service. Find out the trends, challenges, and opportunities that AI has in store for the customer service industry.
Customers and Employees Bound by Experience

Customers and Employees Bound by Experience

In November 2023, HGS hosted its first-annual “Build for the Future ” summit, a two-day customer event with keynotes, and breakout sessions looking at the future of digital customer experience (CX).

RECENT CASE STUDIES