In the news

Few firms have realized 80% of their CX plans


Article originally published on MediaPost

That current imperative, the customer experience, is on the minds of most marketers. And 95% claim their firm has clearly defined customer experience (CX) strategies in place.

But only 12% have successfully implemented more than 80% of their CX initiatives, according to a study released Thursday by Hinduja Global Solutions.

Recent news and insights

Google Gemini
Customer Focused Cybersecurity
Cybersecurity Experts on Demand
Cybersecuri

RECENT CASE STUDIES