In the news

Feds seek more vaccines at practices, but delays hamper the plan


Dr. Lisa Doggett was featured in Part B News in May 2021

Lisa Doggett

Article originally published on Part B News
Featuring Dr. Lisa Doggett

HGS’s Lisa Doggett, who was recently named one of two 2021-22 Vaccine Science Fellows by the American Academy of Family Physicians, was featured in a Part B News article for her expertise on vaccine hesitancy on page 2:

“For the roughly one in four adults who express reluctance to be vaccinated, and for some others who struggle with mobility and other health concerns, offering the vaccine in physicians’ offices is an important next step to improve immunization rates and help us further reduce the spread of COVID-19,” says Lisa Doggett, M.D., senior medical director at AxisPoint Health, a global business process management company.

RECENT NEWS

Invest Northern Ireland and HGS
covid vaccine bandage

Philippines contact center agents quickly transition to home operations with great results

As the COVID-19 pandemic intensified around the world in March…
Image of a conference room

Three ways healthcare engagement models differ from other industries

Healthcare engagement models differ from other industries in three ways: compliance needs, customer types, and org structures. A BPO can assist in minimizing differences to truly put customers first.
Image of a man having coffee while browsing social media

Social media playbook: 7 steps to supercharge social customer care

Whether you have 4 or 400 community managers, a consistently lively, EPIC social care program is achievable with a well developed social media playbook.

RECENT CASE STUDIES