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Vigil Wong, Chief Digital Officer at HGS, discusses how technologies can connect people. Coworking is a weekly segment where Tech Brew spotlights readers who work with emerging technologies.
Article originally published on Tech Brew
How would you describe your job to someone who doesn’t work in tech?
My startup, Medical Avatar, uses virtual reality to reduce stress, anxiety, and PTSD. Our Healthy Selfie symptom-tracking app improves the accuracy and quality of patient-physician communication.
My job at HGS focuses on using AI, automation, and analytics to create happier experiences for customers and employees. We put an end to people stuck on the phone, waiting endlessly to talk to a customer service representative. HGS provides the technologies and talent for fast customer interactions. We help large and mid-sized companies worldwide ensure that every moment with their customers is prompt, personalized, and positive.
https://hgs.cx/wp-content/uploads/2023/09/blog-banner-ChatGPT-evolution.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-09-20 02:50:382023-09-20 02:50:47From GPT-1 to GPT-4: A Look at the Evolution of Generative AI
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https://hgs.cx/wp-content/uploads/2023/09/blog-banner-AI-Chatbot.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-09-13 05:09:372023-09-13 06:03:37Top 8 ChatGPT Prompts for CX Improvement
https://hgs.cx/wp-content/uploads/2023/06/56f69bed-b49b-4664-b3ef-a612fb69728d.jpg 450 800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-09-08 08:16:012023-09-19 10:11:3118 Essential tips for marketers to use UGC to boost user engagementGlobal Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068
Registered Office: 171, Dr. Annie Besant Road, Worli, Mumbai – 400018, Maharashtra
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18 Essential tips for marketers to use UGC to boost user engagement
