In the news

Are these the top 5 technologies of future? President and Global CIO, HGS thinks so


Nat Radhakrishnan, President and Global CIO, HGS

Natarajan Radhakrishnan

Article originally published on Techgig
An interview with Sukriti Yaduwanshi

In this unprecedented crisis of COVID-19, one of the top priorities for the organisation was to ensure the safety and well-being of their employees and business continuity and to achieve this they had to switch to the remote working model which they pulled off quite successfully.

To talk about the digital era and it’s accessibility, we interviewed Natarajan Radhakrishnan, President and Global CIO, from HGS. Natarajan talks about the 3A strategies, digital evolution of customer services, future technologies and Gig Economy. Read on to know the details.

RECENT NEWS

Thriving in a Data-Driven Age: How Banks are Personalizing Experience

Thriving in a Data-Driven Age: How Banks are Personalizing Experience

Discover the impact of data analytics on the banking industry and why customer data is crucial for personalized banking services.
Unleashing Excellence with Business Process Engineering

Unleashing Excellence with Business Process Engineering

Business process engineering is the foundational cornerstone that paves the way for organizations to truly elevate their customer journey.
How Business Process Improvement (BPI) Maximizes Efficiency in Retail

How Business Process Improvement (BPI) Maximizes Efficiency in Retail

Learn how Business Process Improvement can help retail business owners increase operational efficiency.
The Future of Banking: AI and Predictive Analytics

The Future of Banking: AI and Predictive Analytics

Discover how AI and predictive analytics are revolutionizing the banking industry and shaping the future of financial services.
How to Achieve Customer-Driven Business Transformation with LeanOps

How to Achieve Customer-Driven Business Transformation with LeanOps

The core mission of any business is to create value for its customers, making customer-centricity the ideal foundation for digital transformation. Learn how you can achieve that using LeanOps.
Crafting Customer-Centric Processes with On-Demand Business Process Engineers

Crafting Customer-Centric Processes with On-Demand Business Process Engineers

Discover how Business Process Engineers design customer-centric processes to ensure growth.

RECENT CASE STUDIES