In the news
Nat Radhakrishnan, President and Global CIO, HGS
Article originally published on Techgig
An interview with Sukriti Yaduwanshi
In this unprecedented crisis of COVID-19, one of the top priorities for the organisation was to ensure the safety and well-being of their employees and business continuity and to achieve this they had to switch to the remote working model which they pulled off quite successfully.
To talk about the digital era and it’s accessibility, we interviewed Natarajan Radhakrishnan, President and Global CIO, from HGS. Natarajan talks about the 3A strategies, digital evolution of customer services, future technologies and Gig Economy. Read on to know the details.
https://hgs.cx/wp-content/uploads/2023/06/Stacy-Armijo.jpeg 553 553 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-06-01 08:38:442023-06-02 09:29:22S3E5 | A PR Executive’s Guide to CX Transformation: Stacy Armijo at Amplify Credit Union
https://hgs.cx/wp-content/uploads/2023/05/blog-banner-GPT-data-privacy.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-31 05:52:372023-06-07 14:31:13Is data privacy at risk with ChatGPT?
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https://hgs.cx/wp-content/uploads/2021/10/blog-banner-contact-center-KPI.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-29 07:50:152023-05-29 07:50:2412 Vital metrics and KPIs to measure contact center performance
https://hgs.cx/wp-content/uploads/2021/11/HGSNewsroom2.webp 960 1280 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-25 10:48:062023-05-30 09:28:58Grant Thornton ranks HGS UK among the fastest-growing Indian companies in the UK
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https://hgs.cx/wp-content/uploads/2023/05/blog-banner-5ways-ChatGPT-CX.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-22 13:28:262023-05-22 13:28:345 Ways ChatGPT improves customer experience
https://hgs.cx/wp-content/uploads/2023/05/Sarah-Owen.jpeg 338 338 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-18 08:51:032023-06-02 09:34:27S3E4 | Sarah Owen: Revolutionizing Claims Payments at One Inc.
Episode 3 | The Pandemic Pivot
