HGS to organize Tech Roadshow in Melbourne on October 27, 2023
Melbourne, Australia, October 20, 2023: : Hinduja Global Solutions (HGS), a leading provider of solutions in digital-led consumer experience (CX), business process management (BPM), and digital media services, is organizing its Tech Roadshow in Melbourne, Australia on October 27th, 2023, at the Jim Stynes Grill, Melbourne Cricket Ground (MCG). With this roadshow, HGS aims to showcase its CX and digital capabilities that can help Australian businesses enhance their customer connect.
HGS is hosting the Tech Roadshow, themed ‘Shaping the future of Customer Service – Innovating Customer Experience through Data Analytics and AI’, in partnership with the Australia India Business Council. The Tech Roadshow includes a spotlight panel discussion on the latest innovations in Data Analytics and Artificial Intelligence (AI), as well as the groundbreaking capabilities of HGS Agent X, a cloud-based contact center AI software that enables enterprises to quickly deploy scalable and flexible contact centers.
The HGS Tech Roadshow will provide a platform for valuable insights and networking opportunities with industry leaders and technology enthusiasts. It is expected to foster meaningful connections and explore the transformative potential of data analytics and AI in delivering exceptional customer experiences in the Australian market.
A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS’ core BPM business combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS’ digital media business, NXTDIGITAL (www.nxtdigital.in), is India’s premier integrated Digital Delivery Platforms Company delivering services via satellite, digital cable and broadband to over 5 million customers across 1,500 cities and towns.
Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has 19,947 employees across 35 delivery centers in nine countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2023, HGS had revenues of Rs. 5,006.7 crore (US$ 621.5million).
Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future.
Global Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068
Registered Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051
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