HGS Selected by the Crown Commercial Services G-Cloud Framework as an Approved Supplier
LONDON – Dec. 8, 2020 — Hinduja Global Solutions (HGS) (listed in BSE & NSE), a global leader in business process management (BPM) and digital user experience solutions, today announced that the Crown Commercial Services (CCS) has awarded the company approval to supply cloud and digital workforce solutions on the G-Cloud 12 Framework, including cloud and automation services to enable the cognitive contact centre.
The CCS brings together policy, advice and direct buying capabilities for public sector agencies who need secure, cloud-first business solutions while saving money for the taxpayer. The CCS is an executive agency sponsored by the Cabinet Office.
“HGS is committed to the UK public sector, and our addition to the G-Cloud Framework is proof of the value and innovation that we bring to CCS,” said Adam Foster, CEO, HGS UK. “Our inclusion in the G-Cloud Framework allows us to quickly deploy cost-saving technology that benefit taxpayers by streamlining processes and improving the customer experience, while ensuring buyers that we meet and exceed stringent security standards.”
As more organisations look for innovative user experience (UX) and BPM solutions to drive operational efficiencies with value for money, HGS has focused on providing tech-enabled solutions that elevate organisations with cutting edge digital partners including Amazon Web Services, UiPath, Automation Anywhere, IBM, Twilio and many more. Cloud strategy, migration services, managed services with automation strategy & services enables digital workforce management solutions to include:
For more information on the Crown Commercial Services and G-Cloud 12 Frameworks, including how to source HGS solutions, please visit http://www.hgsdigital.com/UK.
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital transformation, with deep domain expertise focusing on back office processing, contact centers, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 41,110 employees across 59 delivery centers in seven countries, making a difference to some of the world’s leading brands across nine key verticals. For the year that ended 31st March 2020, HGS had revenues of US$ 737 million.
Visit https://hgs.cx/ to learn how HGS can help make your business more competitive.