LONDON – May 25, 2023 – Hinduja Global Solutions (HGS) (listed in BSE & NSE), a leading provider of solutions in consumer engagement, digital-led customer experience (CX), and business process management (BPM), today announced Hinduja Global Solutions UK Limited (HGS UK) was listed as the eighth largest India-based employer in the UK in the tenth edition of the Grant Thornton India Meets Britain Tracker 2023. Of the 954 companies analyzed, HGS UK was also recognized as the 12th fastest-growing Indian company.
The Grant Thornton India Meets Britain Tracker, developed in collaboration with the Confederation of Indian Industry (CII), identifies the top fastest-growing Indian companies in the UK as measured by percentage revenue growth year-on-year, as well as the top Indian employers. The Tracker also provides insight into the evolving scale, business activities, locations, and performance of the Indian-owned companies that are making the biggest impact in the UK.
Among the major Indian employers in the UK featured in the Tracker, HGS UK was the company with the highest employee growth over the past 12 months, with an employee headcount of 1,999. According to the report, employee numbers were up 26.4% on the back of HGS UK’s recent large contract win in the public sector segment.
“HGS UK’s ranking in Grant Thornton’s India meets Britain Tracker 2023 illustrates the continued development of our business not only in the UK but also globally,” said Patrick Elliott, CEO at HGS UK. “This ranking is a testament to HGS UK’s long-standing presence and expertise in the UK market and the innovative work we do in partnership with leading brands and organizations in enhanced customer experience and digital transformation. Our breadth of experience, depth of talent, and geographic reach gives us a unique appeal to clients, and we are grateful for their support in helping us reach this achievement.”
HGS combines automation, analytics, and artificial intelligence with high quality talent and deep domain expertise to achieve superior outcomes in the areas of digital customer experience, contact centers, back-office processing, and human resources outsourcing (HRO) solutions. Its mission is to innovate, optimize, and grow its clients’ businesses with the perfect balance of technology and people. HGS has a highly motivated and competent global workforce from diverse cultural, ethnic, and professional backgrounds.
The Grant Thornton India Meets Britain Tracker includes Indian-owned corporates with operations headquartered or with a significant base in the UK, with turnover of more than £5 million, year-on-year revenue growth of at least 10% and a minimum two-year track record in the UK, based on the latest published accounts filed as of 31 March 2023, where available. Turnover figures have been annualized where periods of less or more than 12 months have been reported. The report also highlights the top Indian employers, who through their UK subsidiaries, employ more than 1,000 people in the UK.
To compile the India Meets Britain Tracker 2023, Grant Thornton analyzed data from 954 UK-incorporated limited companies that are owned directly or indirectly, or controlled, by either an Indian-incorporated parent or an Indian citizen resident outside the UK. Click here to download the full India Meets Britain Tracker 2023.
To learn more about HGS UK, visit: https://hgs.cx/locations/uk/
A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS’ core BPM business combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS’ digital media business, NXTDIGITAL (www.nxtdigital.in), is India’s premier integrated Digital Delivery Platforms Company delivering services via satellite, digital cable and broadband to over 5 million customers across 1,500 cities and towns.
Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has 20,683 employees across 34 delivery centers in nine countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2023, HGS had revenues of Rs. 5,023.2 crore (US$ 623.5 million).
Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future.
Global Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068
Registered Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051
CIN: L92199MH1995PLC084610
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