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Delivering excellent customer engagement for the biggest fantasy sports company
Digital transformation for a diversifying Indian manufacturing company shifting from B2B to B2C
Keeping patients engaged with India’s finest healthcare facility
Voice and chat agents conquer virtual hurdles with ease
Increasing contact center productivity 29% by migrating to Amazon Connect with HGS Digital
Telecom marketplace provider achieves a 100% conversion rate while shaving costs by 40%
Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic
Innovation journey takes flight with tech and training
Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers
Using technology to drive positive brand sentiment for F&B giant’s social media
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