Consumer Engagement Archives - Page 2 of 7 - HGS

Providing cost savings and lead generation support with social care for a Fortune 500 telecom leader in India

Delivering excellent customer engagement for the biggest fantasy sports company

Digital transformation for a diversifying Indian manufacturing company shifting from B2B to B2C

hero-cs-healthcare

Keeping patients engaged with India’s finest healthcare facility

Image of an agent working from home

Voice and chat agents conquer virtual hurdles with ease

AWS Partner Network

Increasing contact center productivity 29% by migrating to Amazon Connect with HGS Digital

a woman working on heer computer on couch

Telecom marketplace provider achieves a 100% conversion rate while shaving costs by 40%

Image of a woman presenting data to the team

Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic

Planes circling the earth

Innovation journey takes flight with tech and training

image of a customer pushing a shopping cart

Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

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Global Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068

Registered Office: 171, Dr. Annie Besant Road, Worli, Mumbai – 400018, Maharashtra

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