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Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic
Regional bank realigns for growth with a CX modernization roadmap
HGS Digital helps MoneyGram localize and personalize emails to improve customer experiences
Integrating marketing campaigns to improve the overall customer experience
Establishing a strong digital presence and generating leads through marketing campaigns
Driving revenue through customer experience
Providing stellar customer service for a high-growth payments app
Supporting, improving finance and accounts operations for one of the largest private banks in India
Establishing a strong digital presence & generating leads through marketing campaigns
HGS and Jamaica Bank achieve symmetry in CSAT and growth
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