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Combination of Upselling and Analytics Yields $50M in Additional Sales

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UK Regulator Achieves High Quality and CSAT With a New Operating Model

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Natural language automation delivers 100 percent disclosure compliance for large financial company

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Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic

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Regional bank realigns for growth with a CX modernization roadmap

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HGS Digital helps MoneyGram localize and personalize emails to improve customer experiences

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Integrating marketing campaigns to improve the overall customer experience

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Establishing a strong digital presence and generating leads through marketing campaigns

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Driving revenue through customer experience

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