Automation Archives - HGS

Freight truck on the road

A transport triumph: Transformational growth through automation

Image of a shopper examining a package from the shelf

HGS’s global partnership provides exceptional social care for a multinational Fortune 500 CPG company

Providing cost savings and lead generation support with social care for a Fortune 500 telecom leader in India

Delivering excellent customer engagement for the biggest fantasy sports company

Digital transformation for a diversifying Indian manufacturing company shifting from B2B to B2C

hero-cs-healthcare

Keeping patients engaged with India’s finest healthcare facility

Image of roadside assistance

Visual IVR drives reduction of agent calls with self-service roadside assistance

Inventory automation enables $11M in savings for agriculture giant

sales in the field

HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

Image of a young woman reading from her phone

Implementing artificial intelligence and automated tagging to reduce customer support costs

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