Global Locations

HGS South Africa


A highly favourable, rapidly growing offshore CX delivery point

Photo of Carrie Ramskill

“HGS’s vision for our South Africa business is to create the best employee experience to lay the pathway for young people to find new skills and sustainable employment. Ensuring the wellbeing, safety, and happiness of our people will ensure the right outcomes for our business and customers.

Over the coming years, our solution will change and our business will evolve, but I don’t want to lose sight of the very real impact our business can have on the youth of South Africa. However small or large our impact has, each and every moment will contribute to a stronger South Africa.”

— Carrie Ramskill, COO HGS EMEA

The South Africa Advantage


Welcome to the Mother City, founded in 1652

Global time zone iconSouth Africa’s time zone is only two hours ahead of the UK

Airplane icon11.5-hour direct flights from London to Cape Town

Affinity iconAn educated, digitally savvy team with a neutral English accent

Contact center agent iconFour language capabilities: English, German, French, and Dutch

Labor pool iconCape Town is the country’s second-most populous city with 4M inhabitants

Cape Town City FlagAs the country’s first European settlement, Cape Town is known as the “Mother City”

Educational institution iconThe area is home to dozens of universities and secondary and technical institutions

Public transportation iconThe Integrated Rapid Transit MyCiTi bus service is affordable and easy to use

HGS South Africa Locations

HGS South Africa – Cape Town

4 Treaty Road
Woodstock, Cape Town, 7915
South Africa


Our modern facility is located in the trendy Woodstock neighbourhood, a charming area featuring unique art galleries, independent bookstores, and vintage shops, with fantastic street food and family-run eateries around every mural-painted corner.

The Old Biscuit Mill in Woodstock, Cape Town, South Africa

Join HGS South Africa

Build your career for the future with HGS South Africa.