“For our more than 10,000 diverse employees, work life in HGS goes beyond hard work but a life experience where they are given opportunities to grow from the moment they join our team to being molded as leaders of tomorrow. Our corporate culture, where everyone is obsessed with operational excellence and innovation to become a reliable partner of our customers, has paved the way for us to be entrusted by the most respectable brands in the world.”
— Pushkar Misra, President & CEO, HGS Philippines
Ready. Resourceful. Resilient.
69 NPS score for
BPO clients
64% of leadership
promoted internally
10,000+ team members
strong
90% of staff moved to
work-at-home model
<2% voluntary
attrition
Merit increases
issued
Internal promotions given
Performance bonuses awarded
No layoffs due to pandemic
“We went to an almost complete work-from-home structure within a matter of two days. The speed with which we were able to implement that—to get the agents at home with equipment, voice quality and metrics and everything being maintained—was amazing.”
— Customer Care Director, Global Electronics Client
Many of our contact center employees in the Philippines and around the world have successfully transitioned to remote operations. Learn more about the HGS Work@Home program here, and contact us below for a free consultation.
We are a global leader in business process management (BPM) and optimizing the customer experience lifecycle.
Quezon City, NCR
11F to 21F ZETA Tower, Bridgetowne
E. Rodriguez Jr Avenue, Brgy Ugong Norte
Quezon City, NCR 1110, Philippines
+63-2-3434-5300
+63-2-8653-7979
Ground Floor, GIGA Tower, Bridgetowne
E. Rodriguez Jr Avenue, Brgy Ugong Norte
Quezon City, NCR 1110, Philippines
+63-2-3434-5300
+63-2-8653-7979
6F to 7F E-Commerce Plaza
1 Garden Road, Eastwood City Cyberpark
Bagumbayan, Quezon City, NCR 1110, Philippines
+63-2-3434-5300
+63-2-8653-7979
Alabang, Muntinlupa City, NCR
7F Aeon Prime Center
North Bridgeway Avenue corner Alabang-Zapote Road
Northgate Cyberzone, Filinvest Corporate City
Alabang, Muntinlupa City, NCR 1781, Philippines
+63-2-3434-5300
+63-2-8653-7979
Ground Floor Filinvest One
Northgate Cyberzone, Filinvest Corporate City
Alabang, Muntinlupa City, NCR 1781, Philippines
+63-2-3434-5300
+63-2-8653-7979
7F, 8F & 12F Plaza E Building
Northgate Cyberzone, Filinvest Corporate City
Alabang, Muntinlupa City, NCR 1781, Philippines
+63-2-3434-5300
+63-2-8653-7979
Iloilo City
Ground Floor to 4F Ayala Techno Hub
Boardwalk Avenue, Smallville Business Center
Mandurriao, Iloilo City 5000 Philippines
+63-2-3434-5300
+63-2-8653-7979
17F to 19F SM Strata
Benigno Aquino Avenue
Mandurriao, Iloilo City 5000 Philippines
+63-2-3434-5300
+63-2-8653-7979
Whether you have current contact center operations in the Philippines or are considering the area for the first time, HGS invites you to virtually tour our Bridgetowne site in Manila.
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https://hgs.cx/wp-content/uploads/2021/06/white-paper-new-to-outsourcing-feature.jpg 612 612 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-05-04 12:19:002021-09-16 14:46:19Whitepaper | Outsourcing your contact center for the first time? Here’s what you need to know
https://hgs.cx/wp-content/uploads/2021/05/world-globe-earth-digital-1.jpg 768 1365 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-05-04 01:47:002021-08-23 05:29:38HGS Digital recognized by Frost & Sullivan for its complete social media customer care solution
https://hgs.cx/wp-content/uploads/2021/05/Older-couple-health-tennis.jpg 836 1254 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-05-03 05:54:002021-07-30 08:16:05Modeling impactability with predictive analytics can drive better outcomes in whole-person care
https://hgs.cx/wp-content/uploads/2021/06/5-tips-social-media-strategy-eBook.png 1080 1337 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-05-01 10:06:002021-09-15 12:43:11eBook | 5 tips to successfully manage your social media strategy
https://hgs.cx/wp-content/uploads/2021/01/data01.jpg 560 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-04-29 02:59:112021-07-30 08:16:22How to excel with data analytics
https://hgs.cx/wp-content/uploads/2021/01/data-BI-img.png 301 509 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-04-28 11:44:002021-07-30 08:23:44Translating data to everyday language
https://hgs.cx/wp-content/uploads/2020/12/automation-strategy.jpg 560 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-04-06 04:50:002021-07-30 08:23:50HGS AxisPoint Health to speak at SNP Alliance Spring Roundtable
https://hgs.cx/wp-content/uploads/2021/01/cloud-telephony-in-contact.jpg 522 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-04-06 03:13:002021-06-15 15:32:49How to make tech support faster and easier—for both customers and agents
https://hgs.cx/wp-content/uploads/2021/04/Tom-Jones-1.jpg 552 828 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-04-05 11:35:002021-06-17 09:40:49Using smart solutions to create low-effort, high-value tech support
https://hgs.cx/wp-content/uploads/2021/03/Bot_handshake_GettyImages-1303207829-scaled-1.jpg 1303 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-31 19:17:222021-08-25 06:23:0810 factors in selecting an automation partner
https://hgs.cx/wp-content/uploads/2021/04/Lauren-Kindzierski-presentation.jpg 528 812 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-30 14:56:002021-07-30 08:24:17Contact center infrastructure: It’s time to assess your tools and technology
https://hgs.cx/wp-content/uploads/2021/03/Partha-DeSarkar-Broadcast1.jpg 450 800 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-30 12:39:002021-07-01 13:42:11Streaming on Forbes: Partha DeSarkar on Broadcast1’s Business Evangelist of India
https://hgs.cx/wp-content/uploads/2021/03/Social-Measurement_whitepaper-feature.jpg 690 690 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-03-23 14:58:002021-09-16 14:44:11Whitepaper | Beyond measure: Making social care count https://hgs.cx/wp-content/uploads/2021/03/automation-ebook-feature.jpg 561 647 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-03-22 11:34:002021-09-15 12:36:51eBook | Measuring intelligent automation success
https://hgs.cx/wp-content/uploads/2021/03/definitive-cloud-feature.jpg 561 647 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-03-17 15:49:002021-09-15 12:40:31eBook | Everything you need to know about Cloud Governance
https://hgs.cx/wp-content/uploads/2021/01/couple-shopping-scaled.jpg 1707 2560 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-03-17 04:16:002021-06-15 14:03:003 Top customer experience trends every retailer should know about
https://hgs.cx/wp-content/uploads/2021/03/Toothpaste-shopper_GettyImages-985954682_0-scaled-1.jpg 1830 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-12 15:45:052021-08-12 07:42:14Customization for your customers: 5 hyper-personalization trends for 2021
https://hgs.cx/wp-content/uploads/2021/03/CSAgent_WAH.jpg 1200 1200 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2021-03-12 13:51:122021-07-07 11:21:52Improve agent work-at-home performance with 8 unconventional uses of speech analytics 0 0 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-11 19:04:222021-07-30 08:28:49Boost CSAT, ESAT, retention, and savings with a Modern CX approach
https://hgs.cx/wp-content/uploads/2021/03/shutterstock_1967489755.jpg 352 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-03-08 04:38:002021-07-27 08:48:35‘Choose to challenge’ to make life happen!
https://hgs.cx/wp-content/uploads/2021/04/iStock-985559164.jpg 1414 2121 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-03-05 06:05:002021-07-30 08:25:25HGS Digital partners with Automation Anywhere to deliver end-to-end process automation solutions
https://hgs.cx/wp-content/uploads/2021/04/iStock-916586200.jpg 1414 2121 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-03-02 05:06:002021-07-30 08:25:32How to rethink your social media strategy
https://hgs.cx/wp-content/uploads/2021/04/DoctorOnPhone.jpg 1280 1920 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-26 08:09:002021-09-08 13:04:16COVID-19 and healthcare: 3 areas of market focus
https://hgs.cx/wp-content/uploads/2021/03/GardenHelper.jpg 1414 2121 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-24 08:34:002021-07-01 12:22:56Streaming on CNBC TV18: Watch HGS’ CSR story on The Changemakers – Season 2 program on CNBC TV18
https://hgs.cx/wp-content/uploads/2021/02/Donna-Martin-HGS.png 3750 3203 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-22 09:07:002021-07-30 08:25:43Modernizing your contact center: The first step toward a more engaging patient experience
https://hgs.cx/wp-content/uploads/2021/02/Andrew-Kokes2.png 3750 3203 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-22 06:55:002021-06-16 15:21:50Why and how the most innovative CMOs will own the contact center
https://hgs.cx/wp-content/uploads/2021/04/Bridgetowne-Building.jpg 1080 1787 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-02-12 19:40:142021-08-23 05:31:12HGS placed in the 2021 Gartner Magic Quadrant for Customer Service BPO https://hgs.cx/wp-content/uploads/2021/03/Social-Measurement_whitepaper-feature.jpg 690 690 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-11 09:16:002021-07-30 08:26:06HGS Digital partners with CXM leader Sprinklr to develop and execute digital marketing and care strategies
https://hgs.cx/wp-content/uploads/2019/09/746441548.png 274 470 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-02-08 17:05:592021-07-30 08:26:17For better RCM, prioritize people and track with technology
https://hgs.cx/wp-content/uploads/2021/04/Virgil.png 1100 1100 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-08 07:48:002021-07-30 08:26:25How to create a fantastic retail experience that keeps bringing customers back for more
https://hgs.cx/wp-content/uploads/2021/04/cover-image.jpg 1054 1281 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-04 08:50:002021-07-30 08:26:32258+ healthcare revenue cycle companies to know | 2020
https://hgs.cx/wp-content/uploads/2021/03/whitepaper_DevSecOps-feature.jpg 465 536 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-02 08:31:002021-06-16 15:14:25When furloughs are on the table: 6 strategies to put your employees first
https://hgs.cx/wp-content/uploads/2021/01/Hero_Industry_Healthcare.jpg 782 1439 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-02-01 17:06:512021-07-30 08:31:46Preventing and appealing clinical denials with analytics, automation, and AI
https://hgs.cx/wp-content/uploads/2021/03/iStock-1263482590.jpg 836 1254 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-02-01 06:48:002021-06-16 14:21:04Top 5 customer experience trends of 2021
https://hgs.cx/wp-content/uploads/2021/01/HGS-PHP.jpg 612 917 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-01-28 09:10:002021-06-15 17:47:57Qualtrics enables HGS to continually improve our employee experience to create a great place to work
https://hgs.cx/wp-content/uploads/2021/04/Yasim1_profile.jpg 372 300 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-01-28 08:27:002021-07-30 08:26:53Four digital technologies that will transform the customer experience
https://hgs.cx/wp-content/uploads/2020/03/strategies-900-blog-feature-1_0.jpg 567 900 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-25 22:07:352021-05-28 17:05:20Ready to modernize your contact center? Assess trends with care
https://hgs.cx/wp-content/uploads/2021/01/D72FED22-003D-4B33-969D-2DF3BB933719.jpeg 911 1407 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-25 21:37:082021-05-28 16:24:14Become a better business detective with image analytics
https://hgs.cx/wp-content/uploads/2021/04/iStock-1014974702-travel-booking-online.jpg 1414 2121 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-01-25 08:40:002021-06-15 14:58:07How self-service experience can reduce customer confusion and increase satisfaction
https://hgs.cx/wp-content/uploads/2020/12/1252-tele-medicine.jpg 600 900 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-20 19:46:542021-07-30 08:30:15COVID-19 and healthcare: 3 areas of market focus
https://hgs.cx/wp-content/uploads/2021/04/Abhishek.jpg 500 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-01-13 08:58:002021-07-30 08:27:19Three digitized ways to improve the member experience
https://hgs.cx/wp-content/uploads/2021/01/2020-review_GettyImages-1280495483-scaled-1.jpg 1707 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-12 17:56:582021-05-31 12:55:52HGS’s 2020 highlights: Achievement amidst adversity
https://hgs.cx/wp-content/uploads/2021/01/data-analytics-image.png 485 838 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-11 19:07:142021-07-30 08:27:3010 creative ways to leverage advanced analytics
https://hgs.cx/wp-content/uploads/2021/03/DA_cover_img.jpg 484 658 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-01-11 14:06:002021-09-16 14:42:39Whitepaper | Big data: Better data. Driving ROI with contact center advanced data analytics https://hgs.cx/wp-content/uploads/2021/03/whitepaper_DevSecOps-feature.jpg 465 536 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-01-07 15:22:002021-09-16 14:39:23Whitepaper | DevSecOps: Building secure enterprise applications, at speed
https://hgs.cx/wp-content/uploads/2021/01/COVID-19_GettyImages-1214718104-scaled-1.jpg 1932 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-01-06 22:07:382021-07-30 08:27:45A COVID-19 update from our company’s consulting physician
https://hgs.cx/wp-content/uploads/2021/02/healthcare-tab1.png 301 509 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-01-05 09:05:002021-07-30 13:27:49Eyeing the future: E/M will disrupt, the PHE will end, telehealth will stay
https://hgs.cx/wp-content/uploads/2021/04/James-Job.jpg 454 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-01-04 09:23:002021-06-15 14:08:01Candidates will have to hone their digital capabilities
https://hgs.cx/wp-content/uploads/2021/03/whitepaper_social-media-crisis-feature.png 500 583 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-12-28 17:26:002021-09-16 12:05:44Whitepaper | Creating an effective social media crisis plan
https://hgs.cx/wp-content/uploads/2020/12/hgscx-pr.png 768 1365 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-12-28 08:49:002021-07-29 15:00:26HGS is on board as one of Valuable 500 companies!
https://hgs.cx/wp-content/uploads/2021/03/DTXL_W4w.jpeg 854 1280 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-12-21 21:03:382021-05-28 16:53:34Turn Work@Home into on-demand with agent self-scheduling
https://hgs.cx/wp-content/uploads/2018/10/Brian-on-a-Yacht_blog-sized-1.jpg 274 441 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-12-21 20:45:142021-05-28 16:46:59Preparing for the post-pandemic rise of digital nomadism
https://hgs.cx/wp-content/uploads/2021/06/Gartner_MQ_2021_thumbnail.png 500 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-12-16 16:09:002021-09-16 12:04:02Report | HGS recognized as a leader in Gartner 2021 Magic Quadrant for customer service BPO
https://hgs.cx/wp-content/uploads/2021/02/Steering-Nearly-60-Collections-Improvement-for-a-Health-System.jpg 1200 1800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-12-10 09:06:002021-07-30 13:28:13HGS Axispoint Health and Parkland Community Health Plan partner to deliver disease management
https://hgs.cx/wp-content/uploads/2020/12/automation-in-enterprise-HGS.jpg 1414 2121 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-12-08 22:39:252021-08-06 14:42:47Who owns automation in the enterprise? https://hgs.cx/wp-content/uploads/2021/04/iStock-985559164.jpg 1414 2121 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-12-08 02:53:002021-06-15 02:14:30HGS Selected by the Crown Commercial Services G-Cloud Framework as an Approved Supplier
https://hgs.cx/wp-content/uploads/2020/12/9865CCEF-2F64-4A69-BEE0-314532990E25_4_5005_c.jpeg 203 334 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-12-07 13:39:222021-07-30 08:52:48HGS focuses on giving during holiday season
https://hgs.cx/wp-content/uploads/2020/11/member-experience-automation-scaled-1.jpg 1920 2560 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-11-25 00:33:002021-09-14 11:32:15Member experience: Never a better time for digital enablement
https://hgs.cx/wp-content/uploads/2021/03/SelfService_Report.jpg 439 612 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-11-06 14:41:002021-09-16 12:02:42Whitepaper | How to design an effective customer self-service portal
https://hgs.cx/wp-content/uploads/2021/07/Automation-Anywhere-Award.jpg 220 210 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-11-03 17:09:002021-07-27 12:33:22Automation Anywhere IMEA Partner Award https://hgs.cx/wp-content/uploads/2021/01/cloud-telephony-in-contact.jpg 522 890 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-11-02 22:00:182021-05-31 14:00:15A self-sufficient staff: 5 tips for recruiting work-at-home employees
https://hgs.cx/wp-content/uploads/2021/07/TMC-CX-Innovation-Award-2020.png 87 220 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-10-21 17:28:002021-07-27 12:44:122020 TMC CX Innovation Award
https://hgs.cx/wp-content/uploads/2021/06/Cloud-Computing-Excellence-Award.png 483 461 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-10-16 21:01:002021-06-22 21:31:50The Cloud Computing Excellence Award
https://hgs.cx/wp-content/uploads/2021/07/bronze.png 126 220 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-10-15 17:32:002021-09-12 16:24:51Female Executive of the Year – Business Services 2020
https://hgs.cx/wp-content/uploads/2021/06/2020-GBA-Silver-s.png 518 400 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-10-15 15:01:002021-07-27 12:10:042020 Golden Bridge Business and Innovation Award
https://hgs.cx/wp-content/uploads/2021/04/Pic-for-websitepr.jpg 400 690 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-10-08 03:34:002021-07-29 14:30:31HGS launches new contact center analytics platform
https://hgs.cx/wp-content/uploads/2021/03/ISG_Report_Cover_updated.png 1169 1400 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-10-05 15:50:002021-09-16 12:01:44Report | Rely on a recognized CX leader
https://hgs.cx/wp-content/uploads/2021/07/finalist.jpg 116 220 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-10-03 17:18:002021-07-27 12:57:43Best Large Customer Service Team 2020 (Finalist) https://hgs.cx/wp-content/uploads/2021/07/finalist.jpg 116 220 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-10-01 15:22:002021-07-27 12:48:09Responding in a Crisis – Best Partnership Solution 2020 (Finalist)
https://hgs.cx/wp-content/uploads/2021/04/healthinsure.png 600 800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-10-01 03:45:002021-09-12 17:51:45HGS introduces EDE Pathway Solution to streamline enrollment for health plan issuers to be utilized by brokers and consumers
https://hgs.cx/wp-content/uploads/2021/02/NPS_webinar_feature-new.jpg 474 578 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-09-29 11:26:002021-09-15 13:49:12Webinar | Modernizing apps using AWS cloud databases
https://hgs.cx/wp-content/uploads/2021/01/social-media-feature-square.jpg 600 600 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-09-25 14:17:002021-09-16 12:00:45Whitepaper | Effectively managing the volume of social media activity
https://hgs.cx/wp-content/uploads/2021/03/digital-innovation.jpg 1000 1500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-09-23 04:51:002021-07-28 16:30:54Zappix partners with HGS Digital to deliver intelligent virtual assistant and payment bots https://hgs.cx/wp-content/uploads/2021/04/Picture2-pr.jpg 900 1350 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-09-10 03:54:002021-07-29 14:50:43Business Process Management industry gets a boost during COVID-19 https://hgs.cx/wp-content/uploads/2021/04/Telehealth.jpg 1335 2000 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-08-27 04:06:002021-09-12 16:26:39Everest Group identifies HGS as a major contender and star performer in its Healthcare Payer Operations Services PEAK Matrix®
https://hgs.cx/wp-content/uploads/2021/02/AI-cover-square.jpg 600 600 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-08-24 14:08:002021-09-16 11:58:43Whitepaper | Using AI to improve the contact center customer experience
https://hgs.cx/wp-content/uploads/2021/04/Digital_Transformation_1600x1066.jpg 1066 1600 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-08-24 04:38:002021-06-15 02:15:39HGS DIGITAL joins AWS Contact Center Intelligence Solutions Partner Program
https://hgs.cx/wp-content/uploads/2020/11/contact-center-agent.jpg 1001 1500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-08-20 05:06:002021-07-28 16:28:35HGS Digital achieves Amazon Connect Service Delivery designation for contact centers
https://hgs.cx/wp-content/uploads/2021/02/iStock-1249307376-cloud-technology.jpg 907 1500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2020-08-17 05:16:002021-07-28 16:44:16HGS Digital executes reseller agreement with Adobe
https://hgs.cx/wp-content/uploads/2021/07/Everest_HGS_feature.png 500 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2020-07-27 15:39:002021-09-16 11:57:12Report | Count on a star performer!
https://hgs.cx/wp-content/uploads/2021/07/iaop-impact-sourcing-award.jpg 168 220 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Michelle Caddey Maclean2020-07-15 14:47:002021-07-27 11:57:192020 IAOP Global Impact Sourcing Award
https://hgs.cx/wp-content/uploads/2020/07/measuringinhealthcare.jpg 938 1656 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2020-07-10 15:37:512021-09-12 16:40:384 ways that healthcare systems can manage denied claims
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