HGS Interactive
Digital experience • Social media • Growth marketing • Creative
We are passionate digital innovators blending marketing, CRM, and creative with innovative, interactive technologies.
We deliver digital marketing and social care solutions that help our clients attract the attention of prospects, connect with customers, build their brands, communicate more clearly, and grow.
We truly understand the customer mindset. Our agency assists at every phase of the customer journey via different platforms and channels. From customer acquisition to retention to revenue generation, we help brands build trust and loyalty.
Our portfolio of services empowers brands by making them more easily discoverable and by enabling connection in the digital matrix.
https://hgs.cx/wp-content/uploads/2023/05/blog-banner-GPT-data-privacy.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-31 05:52:372023-05-31 05:53:26Is data privacy at risk with ChatGPT?
https://hgs.cx/wp-content/uploads/2021/10/blog-banner-contact-center-KPI.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-29 07:50:152023-05-29 07:50:2412 Vital metrics and KPIs to measure contact center performance
https://hgs.cx/wp-content/uploads/2023/05/Hinduja-Hospital-Banner.png 878 1920 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-24 09:42:002023-05-24 09:54:55HGS mourns the loss of Srichand Parmanand Hinduja (1935-2023)
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https://hgs.cx/wp-content/uploads/2023/05/blog-banner-5ways-ChatGPT-CX.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-22 13:28:262023-05-22 13:28:345 Ways ChatGPT improves customer experience
https://hgs.cx/wp-content/uploads/2022/08/digital-CX-1273477705.jpg 600 900 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-17 08:35:292023-05-24 03:34:24Putting employee experience at the center of digital transformation
https://hgs.cx/wp-content/uploads/2023/05/blog-banner-5-Essentials-of-Strong-CX-Journey.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-09 08:58:542023-05-09 08:59:03The 5 essential stages of a strong CX journey
https://hgs.cx/wp-content/uploads/2023/02/Patrick-Elliott-Square.webp 600 600 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-03 07:59:552023-05-17 08:55:42What are the benefits/disadvantages of outsourcing for businesses?
https://hgs.cx/wp-content/uploads/2023/05/phygital-CX.webp 836 1253 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-05-01 11:57:032023-05-03 10:41:20Effective CX strategies amid evolving retail consumer engagement
https://hgs.cx/wp-content/uploads/2023/05/blog-banner-chatGPT-implications.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-05-01 02:55:422023-06-01 17:56:08The rise of ChatGPT: Implications and applications of conversational AI
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https://hgs.cx/wp-content/uploads/2023/04/blog-banner-4-important-functionalities-CES.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-04-24 04:33:122023-04-25 14:25:374 Important functionalities in customer engagement software
https://hgs.cx/wp-content/uploads/2023/04/blog-banner-ChatGPT-for-better-performance.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-04-24 03:36:302023-06-01 18:13:50Using AI for customer experience insights
https://hgs.cx/wp-content/uploads/2023/04/blog-banner-AI-improves-CX.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-04-11 06:04:532023-04-18 19:29:00How AI powered calls can improve customer experience
https://hgs.cx/wp-content/uploads/2023/04/blog-banner-5-essential-CC-capabilities.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-04-11 05:24:392023-04-12 10:44:255 Essential contact center capabilities for improved CX
https://hgs.cx/wp-content/uploads/2023/04/blog-banner-6-simple-ways-customer-engagement.webp 580 1650 Sucheta Sinha https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Sucheta Sinha2023-04-10 16:19:052023-04-26 10:46:316 Simple ways to achieve quality customer engagementWe take pride in working with a range of clients across multiple industries.
Create brand awareness, attract new customers, respond to inquiries faster
Correct inaccuracies, uphold brand guidelines, improve your brand reputation
Listen and analyze customer sentiment, share insights, monitor competitors
Turn a prospect into a customer through enticing offers
Provide prompt and personalized customer service digitally
Cultivate campaigns and relationships that keep customers coming back for more
Talk with our social media and digital experts to see how we can help make your brand moments more meaningful.
