HGS Interactive

Make every moment meaningful

Digital experience • Social media • Growth marketing • Creative

HGS Interactive

Make every moment meaningful

• Digital experience
• Social media
• Growth marketing
• Creative

A full-service marketing agency focused on digital, social, and CRM

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Research and strategy

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Creative and content

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Development and production

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Management and maintenance

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Reporting and analytics

We are passionate digital innovators blending marketing, CRM, and creative with innovative, interactive technologies.

We deliver digital marketing and social care solutions that help our clients attract the attention of prospects, connect with customers, build their brands, communicate more clearly, and grow.

We truly understand the customer mindset. Our agency assists at every phase of the customer journey via different platforms and channels. From customer acquisition to retention to revenue generation, we help brands build trust and loyalty.

Our portfolio of services empowers brands by making them more easily discoverable and by enabling connection in the digital matrix.

Latest news and insights

Is data privacy at risk with ChatGPT?
12 Vital metrics and KPIs to measure contact center performance
HGS mourns the loss of Srichand Parmanand Hinduja
5 Ways ChatGPT improves customer experience
glance customer experience
The 5 essential stages of a strong CX journey
Patrick Elliott
The rise of ChatGPT: Applications and implications of conversational AI
4 Important functionalities in customer engagement software
Using ChatGPT for better performance
How AI powered calls can improve customer experience?
5 Essential contact center capabilities for improved CX
6 simple ways to achieve quality customer engagement

Our work drives interactivity, engagement, and ROI

We take pride in working with a range of clients across multiple industries.

Thrive online with a team that uses the latest techniques and technologies

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Create brand awareness, attract new customers, respond to inquiries faster

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Correct inaccuracies, uphold brand guidelines, improve your brand reputation


Listen and analyze customer sentiment, share insights, monitor competitors

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Turn a prospect into a customer through enticing offers

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Provide prompt and personalized customer service digitally


Cultivate campaigns and relationships that keep customers coming back for more

Case studies

Costs reduced. Efficiency increased. Problems solved.

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NewYork-Presbyterian Hospital

Request a free consultation

Talk with our social media and digital experts to see how we can help make your brand moments more meaningful.

Connect with us