Intelligent Document Processing
Unlock the power of your business documents, and boost your operational efficiencies and ROI.
- Automated document classification
- Faster data extraction & validation
- Reduced manual effort
Intelligent Document Processing (IDP) is a type of intelligent automation framework that extracts and converts unstructured and semi-structured data into structured, usable data. Rather than leveraging a single technology as is the case with Optical Character Recognition (OCR), IDP uses a suite of AI technologies including Machine Learning (ML), Natural Language Processing (NLP), computer vision, and deep learning to classify, categorize, and extract relevant information, and validate the extracted data.
HGS offers a suite of intelligent automation services that leverages IDP to streamline and automate business processes and improve decision-making. Our IDP solution leverages Machine Learning (ML) and Artificial Intelligence (AI) to process documents and analyze unstructured and structured data for critical insights. It enables businesses to process images, forms, unstructured data, and several other types of documents and extract information to drive business process efficiency and ROI.
Makes inaccessible and manually processed data actionable at scale
Extracts the right information accurately and reduces human error
Automates tedious but necessary business processes
Digitizes the extracted data from paper documents efficiently
Segregates and assembles documents and data seamlessly
Improves compliance and risk management of the organization
Boosts process efficiencies with end-to-end document processing automation
Reduces the operation costs to process large volumes of documents
HGS has received ample recognition and ratings for the transformational digital customer experiences it has offered its 200+ clients across 10 industries.
AI Breakthrough Award 2022
2022 Communications Solutions Product of the Year
Excellence in Customer Service Award 2022
Leader in 2022 Gartner Magic Quadrant for Customer Service BPO
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