Leveraging Generative AI in Your Business

Featuring TekLink Sr. Managing Consultant, Dylan Smith, and HGS Director & Global Practice Leader, Sharath Tadepalli

Discover the potential of Generative AI in business and learn to integrate it seamlessly into your organization. This enlightening TekLink TIDE session explores the capabilities of Generative AI, showcasing its ability to provide intelligent responses to critical business questions. See how it improves decision-making, customer support, and operational efficiency.

Featured HGS insights


AI for Customer Service: 2024 and Beyond
Customers and Employees Bound by Experience
Gen AI enhances CX operations

Gartner logo white

Ready to put these principles into action? Our HGS Agent X cloud contact center solution is a comprehensive customer experience solution that begins with enhancing the agent experience.

Learn more