From Data Chaos to Platform Harmony: Selecting the Optimal Data Platform

Featuring Giorgi VP, Data & Analytics, Roberto Pasquier, and TekLink Chief Architect, Hemant Varshney

In this TekLink TIDE session, viewers will understand key considerations for evaluating data platforms, such as scalability, flexibility, security, integration, and cost-effectiveness. They’ll also get an inside look at the different data platforms, including traditional databases, data lakes, warehouses, and cloud-based solutions, along with their strengths and weaknesses.

Gartner logo white

Ready to put these principles into action? Our HGS Agent X cloud contact center solution is a comprehensive customer experience solution that begins with enhancing the agent experience.

Learn more