Finding Your Sweet Spot: Crafting an Effective Social Media Strategy

Featuring HGS AVP, Digital Transformation, Rory Gentry, and Walmart Sr. Manager of Digital Media, Hana Wyles

In a world of rising demands and expectations, the importance of social data as social commerce grows, is more important than ever and can significantly impact your bottom line. In this TekLink TIDE session, discover what consumers want for a maximum return on your investment. You’ll also learn how to use AI to filter mentions and how to actively participate in online conversations.

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Ready to put these principles into action? Our HGS Agent X cloud contact center solution is a comprehensive customer experience solution that begins with enhancing the agent experience.

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