Cubic’s Customer Service Evolution: An Omni-Channel Solution

Featuring HGS AVP, Digital Transformation, Scott Feinberg

In this TekLink TIDE session, viewers will learn how HGS helped Cubic reduce call center support costs while driving towards a self-service environment and increased communication channels integrated into a single platform creating a true omnichannel Solution.

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Ready to put these principles into action? Our HGS Agent X cloud contact center solution is a comprehensive customer experience solution that begins with enhancing the agent experience.

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