Champion every moment

Brands are built over time.
But they’re made in moments.

A digital CX leader dedicated to delivering winning customer interactions

Watch video Learn more

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Champion every moment

Brands are built over time.
But they’re made in moments.

A digital CX leader dedicated to delivering winning customer interactions

Watch video Learn more

Latest moments

News and insights from HGS experts

Unlocking Efficiency and Agility: The Power of End-to-End Cloud Solutions for Businesses

How Generative AI is Revolutionizing Information Retrieval

Knowledge Sharing in the Era of AI

From GPT-1 to GPT-4: A Look at the Evolution of Generative AI

6 Ways Data Analytics is Enhancing Customer Experience

HGS Philippines Honored as Best Company to Work

HGS Agent X Aces Technology Innovation 2023

Enhancing CX with Experts-on-Demand

HGS is a digital customer experience (CX) leader with the talent and technologies needed to build more admired brands.

Through expertise in autonomous CX, HGS helps its clients deliver consistent interactions at scale that are prompt, personal, and positive. With over 20,000 employees across 34 delivery centers in 8 countries, HGS offers a spectrum of bespoke outsourcing solutions:

Strategic consultation
Staff augmentation
Digital transformation
IT systems integration
Business process optimization

HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations.

Superior customer experiences

Ensure superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.

HGS Consumer Engagement Solutions

Intelligent automation, digital transformation, and strategy

Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.

HGS Digital

Meaningful, interactive marketing

Become more easily discoverable and connect at a deeper level in the digital matrix with strategic, creative services that leverage our CRM experience, social offerings, and intelligent technologies.

HGS Interactive