Healthcare

Healthcare provider services


Combine revenue cycle management and licensed care professionals to provide a great experience for your patients

Roughly 40% of a provider’s time is spent on administrative services. Increasing the focus on patient care, outcomes, and experiences is possible with the right partner. HGS acts as an extension of any provider practice, supporting quality of care, patient outcomes, improving financial health, and supporting innovative care delivery models, such as remote patient monitoring and population health management. Our contact center, back office, and technology support services can be mixed and matched to meet the needs of your provider teams and your patients.

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HEALTHCARE FRONT OFFICE

  • Appointment setting
  • Omnichannel customer service
  • Nurse triage
  • Hotlines and telehealth
  • Sales
  • Technical support

HEALTHCARE BACK OFFICE

  • Revenue cycle management
  • Prior authorization
  • Claims adjudication, processing, and appeals
  • Coding and code reviews
  • Provider database management
  • Operational and predictive analytics

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HEALTHCARE TECHNOLOGY

  • Portal, website, and application development
  • CRM systems and add ons
  • Care management platforms
  • Intelligent automation and AI
  • Analytics platforms

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HGS Revenue Cycle Management Services (RCMS) has a proven track record of exceeding client expectations for financial clearance, coding accuracy, cash recoveries, and denial reversals.

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