Customer Service & Experience West 2024

Dates: May 13, 2024 – May 14, 2023 Location: San Diego, CA

Intelligent automation, backed by data, in human hands.

The transformative power of AI has already reshaped the way you do business. Now, it’s poised to do so exponentially. With your customer’s expectations rising and the demand for tangible ROI stronger than ever, your service and experience teams must embrace disruptive new technologies to meet critical customer and organizational needs.

Through the strategic implementation of data-driven insights, and AI’s augmentation of human potential, you can deliver seamless, personalized experiences for customers and employees alike.

Customer Service & Experience West (May 13–14, 2024, San Diego) brings together 250+ senior executives from the world’s most recognizable brands as peers to take a collective leap forward in strategy, technology, and customer-centricity. #CSX24 is the crucible for you to redefine strategies, embrace transformative technologies, and cultivate the customer-centric ethos needed to exceed your customer’s expectations in 2024.

We can’t wait to see you there!


Customer Service & Experience West 2024

Location: San Diego, CA
Dates: May13, 2024 - May 14, 20234

CS Week Conference

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Dates: April 29, 2024 - May 2, 2024

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Dates: Jan 31, 2024
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Dates: Sep 20 - Sep 22, 2023

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Dates: Sep 11, 2023 - Sep 11, 2023