We use analytics and our deep understanding of consumer interactions to continually increase the value your website provides.
Websites are integral to a superior, omnichannel CX. Personas and customer journey maps ensure we uncover CX challenges, design winning solutions, and offer the right channel at the right time.
Choose and implement the right content management system framework to future-proof your builds and to structure content that easily flows across APIs and renders beautifully across channels.
We adhere to proven standards and guidelines and commit to providing you with the best data security, privacy, and data intelligence features with the best technology partners.
A headless content management system (headless CMS) moves content, maintenance, and delivery to the cloud.
A traditional CMS manages all of your website back-end content, code, templates, and plugins as well as your front-end HTML pages.
A headless CMS keeps everything intact on the back end, but uses an API to deliver your content to any channel on the front end.
WordPress offers a level of flexibility and scalability that is hard to ignore.
Integrate WordPress with your CRM, analytics, social media management tools, helpdesk and ticketing systems, applicant tracking systems, ecommerce and payment, shipping and inventory systems, and more.
Leverage our WordPress design and development expertise to create user-friendly, value-oriented, and integrated websites, portals, and landing pages for your business.
With expertise across all major platforms and partnerships with Oracle, Microsoft, Amazon, and SalesForce, we can help you select and/or implement the right CMS framework for your organization.
The customer journey and consistent content delivery across multiple channels form the basis of today’s omnichannel customer and content strategies.
A consumer who interacts with a company on both a phone and desktop should have a unified experience.
This can be a challenge for your in-house digital marketing team, but it’s something we do everyday.
On the blog: HGS CMS provides a consistent CX
We design a digital roadmap based on both the business challenges and requirements, as well as industry best practices, to create a digital plan that is future-proof.
Our headless CMS systems keep everything intact on the back end, but add an API to deliver your content to any channel on the front end.
We build next-gen conversational interfaces, powered by AI and machine learning capabilities. We design, build, and scale chatbots that form an integral part of your CX.
Our mobility practice currently supports 50+ customer engagements across the globe powering 400+ connected devices. We help clients engage with employees, partners, and customers.
Create impactful conversations online and stay connected with your customers with our proven capabilities in social media management.
Global Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068
Registered Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051
CIN: L92199MH1995PLC084610
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