HGS Interactive

Website design and development


Better web experiences mean more satisfied customers

Squeeze more value from your website

It takes 50 milliseconds to form an opinion about a website and decide whether to stay or leave.

A digital presence shouldn’t just give information, but should also convert and encourage purchasing, provide quick query resolution, promotes dialog through the right channels, and improve CSAT.

We deliver extraordinary web sites, landing pages, and portals to:

  • Dramatically increase visibility, visits, and conversions
  • Provide smooth, frictionless web experiences
  • Bring beautifully organized simplicity to digital assets
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Help consumers get the right answer fast online

We use analytics and our deep understanding of consumer interactions to continually increase the value your website provides.

Omnichannel experiences

Websites are integral to a superior, omnichannel CX. Personas and customer journey maps ensure we uncover CX challenges, design winning solutions, and offer the right channel at the right time.

The partner fit

Choose and implement the right content management system framework to future-proof your builds and to structure content that easily flows across APIs and renders beautifully across channels.

Security priority

We adhere to proven standards and guidelines and commit to providing you with the best data security, privacy, and data intelligence features with the best technology partners.

Publish across channels simultaneously

A headless content management system (headless CMS) moves content, maintenance, and delivery to the cloud.

A traditional CMS manages all of your website back-end content, code, templates, and plugins as well as your front-end HTML pages.

A headless CMS keeps everything intact on the back end, but uses an API to deliver your content to any channel on the front end.

Diagram of headless CMS
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Even blue chips are using WordPress

WordPress offers a level of flexibility and scalability that is hard to ignore.

Integrate WordPress with your CRM, analytics, social media management tools, helpdesk and ticketing systems, applicant tracking systems, ecommerce and payment, shipping and inventory systems, and more.

Leverage our WordPress design and development expertise to create user-friendly, value-oriented, and integrated websites, portals, and landing pages for your business.

Select partners and tools that work for you

With expertise across all major platforms and partnerships with Oracle, Microsoft, Amazon, and SalesForce, we can help you select and/or implement the right CMS framework for your organization.

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Bridge the cross-channel chasm

The customer journey and consistent content delivery across multiple channels form the basis of today’s omnichannel customer and content strategies.

A consumer who interacts with a company on both a phone and desktop should have a unified experience.

This can be a challenge for your in-house digital marketing team, but it’s something we do everyday.

On the blog:  HGS CMS provides a consistent CX

We provide end-to-end creative, social, and digital customer experience support