Digital needs change over time — so do our solutions
The majority of the top analyst firms — Gartner, Forrester, Nelson-Hall, Frost and Sullivan, etc. — have indicated that the next few years will bring an increased focus on the use of AI to improve the customer experience (CX) and the employee experience (EX).
Harvard Business Review, in research involving 1,500 companies, found that firms achieve the most significant performance improvements when humans and machines work together. At HGS Digital, this has been our experience, too, but we’ve found that many companies are struggling to successfully combine Bots&Brains™.
HGS Digital’s AI-driven solutions enable humans to complete complex tasks and the technology to handle the routine ones. For some of the world’s biggest brands, we have ensured smooth digital transformations, and many of these revolve around finding the right mix of Bots&Brains™.
Achieve more with AI and analytics
HGS Digital’s solutions bring together analytics, automation, and AI-driven services. With predictable pricing, our solutions are designed to comb through and derive meaning from massive amounts of enterprise data and to mesh and grow with your company. We offer several packaged solutions.
HGS Digital: Leaders in AI for the CX
We provide advantages for CIOs, CMOs, COOs, and CCOs.
We’ve delivered complex digital engagements across 9+ industries for dramatic TCO reductions and scalability on demand and pay-as-you-go.
Embracing AI extends far beyond the IT department; we work to understand and align the goals of all your stakeholders.
We’ve partnered and worked with many major technology providers but will only recommend the ones that are right for you.
Experts on demand
We have experienced AI, automation, and analytics resources and processes all ready to go to drive speed-to-innovation and improved CXs.
Our solutions address today’s biggest industry challenges
We drive innovation and enrich the CX across nine industries.
Ways to engage with HGS Digital
We’re much more than a business process outsourcing company: we’re creators, innovators, and problem-solvers.
Experts on demand, staff augmentation
Fill temporary resource and skills gaps with our digital experts.
Project and consulting engagements
Hire our seasoned experts for advice or for a defined project.
Business process outsourcing
Partner with us long-term for ongoing delivery and operational optimization.
Ongoing IT managed services
Invest in an app, site, or portal and let us maintain it for you.
Book a consultation
Complete the form below to book a free consultation.