Need for a customized approach to automation
One of the ways to accelerate digital transformation is through a realistic automation strategy. The challenge, however, does not lie in simply hopping on board the automation express, but to use it in the business’s best interest.
Initially, automation was restricted to simple, straightforward, rule-based, structured processes – in other words, robotic process automation (RPA). Over time, there grew a need for a more intelligent approach for dealing with unstructured or semi-structured data.
As automation evolves, enterprises need to refresh their strategies and establish an automation center of excellence (CoE).
At HGS, we cocreate an automation CoE for our clients. At the ground level, we emphasize design over technology. We create a high-ROI implementation plan with a multi-parameter-based prioritization approach and provide the necessary support to create a CoE.