HGS Interactive
Headless content management systems (CMS)
Server-less content management in the cloud for multimedia and multichannel publication
Our headless CMS can transform digital delivery
Headless CMS strategy framework
We create roadmaps for establishing CMS frameworks. A headless CMS will future-proof your builds and structure content that easily flows across APIs—ready to be published across channels.
APIs and legacy system integration
Our team of experts ensures that you have the right APIs in place to quickly retrieve content from multiple data sources and enterprise legacy application sources in real time.
Data security and compliance
Decoupled doesn’t mean your content is exposed to risk; we ensure that you adhere to industry best standards so your organizational content assets are in a secured environment.
Headless CMS benefits abound
Cost reduction
Depending on the CMS, we have saved customers 60-75% in costs from fewer licenses needed for headless CMS.
Faster go-to-market
New features can be deployed much more rapidly. For example, marketing can immediately launch microsites without IT.
Less vendor dependency
A headless CMS provides greater freedom to rapidly adopt new technologies without vendor constraints.
Better availability and security
Your CMS can go offline with no impact to your web apps. Architecture makes it easier to secure and encrypt vulnerable areas.
Easy to scale
Getting high demand for certain applications? Simply set up a new app server and point it to the content.
Content team in control
Your content team has full flexibility and control to focus on accomplishing their goals without dependence on IT.
We have helped enterprises like yours for 15+ years
Through building user-friendly websites and portals for medium- and large-scale businesses, we have established an enterprise content management center of excellence (CoE).
We bring together the right technology, subject matter expertise, and industry know-how to help clients establish CMS capabilities that drive business outcomes.
A headless CMS can transform your customer experiences
Traditional CMS
Headless CMS
Decoupled CMS
HGS ranked number 1 for CX improvement
Analyst firm NelsonHall ranked HGS as “a leader for CX Improvement in Retail & CPG”, based on capabilities and client references.
Bots&Brains™ can transform the CX
Industry experts talk about combining “man and machine” to create the next generation of CX. Hear answers to commonly asked questions.
Improve content management capabilities with a cloud-based CMS
HGS helped a leading global semiconductor company achieve 2.5X faster microsite go-lives and zero downtime. This growing company is now using cloud to upgrade its IT infrastructure.
We provide end-to-end DCX services support
Link to: Digital Customer Experience Strategy
Digital CX Strategy
We design a digital roadmap based on both the business challenges and requirements, as well as industry best practices, to create a digital plan that is future-proof.
Link to: CX Chatbots
CX bots and live chat
We help build next-gen conversational interfaces, powered by AI and machine learning capabilities. We design, build, and scale chatbots that form an integral part of your CX.
Link to: Website Design and Development
Websites
Our expertise in designing, building, and maintaining web properties ensures an unmatched online presence for your brand.
Link to: Mobile App Development
Mobile
Our mobility practice supports 50+ customer engagements across the globe powering 400+ connected devices. We help clients engage with employees, partners, and customers.
Link to: Creative and Production Services
Creative and production
Create impactful conversations online and stay connected with your customers with our proven capabilities in social media management.
