Choosing the right cloud environment can drive operational efficiencies, IT flexibility, and scalability. It can also heavily influence the success of your other digital initiatives, such as artificial intelligence (AI), mobility, big data, and the Internet of things (IoT).
The advent of hybrid cloud models has resulted in a cloud landscape that is challenging to manage. We can help you plan, build, and optimize cloud infrastructure. In an increasingly hybrid cloud culture, we help to cut through the noise, implement strategically and quickly, and leverage what you have.
Our cloud services help you react quickly to market changes, define workload requirements, manage enterprise workloads, and future-proof and achieve consistent ROI. Our team can help you find answers to these cloud questions:
Moving to cloud enables you to achieve faster time-to-market and free your resources to focus on other business goals. Cloud solutions reduce IT complexity, increase productivity, and provide the flexibility to scale up and down to meet the dynamic needs of your business.
Leverage our unbiased expertise to build a tailored cloud solution that balances costs, priorities, risks, speed, and opportunities.
Rely on our experts on demand and DevOps professionals to help bridge the systems, data, process, and training gaps between in-house and cloud.
Rest easy knowing your cloud operations are continually managed, optimized, and delivering the desired returns and outcomes.
Also known as contact center as a service (CCaaS), offers benefits for both small and enterprise contact centers.
Engage our security professionals to ensure your proprietary data are monitored, secure, compliant, and available.
Information for industries:
Perhaps you are a CIO with cybersecurity concerns, aging systems, or goals to innovate faster. Perhaps you’re a CMO struggling to manage customer data or improve the customer experience (CX). Or perhaps you are a CDO who is concerned with data quality and security. Regardless of your position or cloud motivation, we can help.
HGS offers platform-agnostic advice and helps to achieve the highest levels of business agility, efficiency, and security. Our cloud computing capabilities can help you use the cloud as the foundation for IT modernization, meaningful CXs, and measurable outcomes.
Electric and self-driving vehicles, gig economy, supply chain, brand loyalty, and emissions are just some of the challenges faced by automotive OEMs and other manufacturers. HGS works with manufacturers to make them more competitive. Introducing cloud computing brings teams together, reduces costs, and increases speed to market. Whether it’s a headless CMS initiative on the cloud or migrating key workloads to the cloud for scalability on demand to meet cyclical spikes, we’re here to help maximize your IT budget and deliver faster innovation.
Tech disruption, trust and retention, regulatory compliance, cybercrime and fraud, data breaches, mobility and globalization, and aging systems represent a mere sampling of the obstacles and threats that the BFSI industry is facing. HGS works with payment startups, and private and national banks to increase their resilience and keep customers for life. Our Cloud Security Operation Center services help them increase speed to market and ensure their customer data is secure and safeguarded against cyberattacks.
Changing consumer demands and impatience, shrinking operating margins, IoT, quality and longevity, speed to market, startup financing, supply chain challenges, finding talent, cybersecurity, robotics, and AI are changing the way electronics and tech organizations operate. The right cloud strategy brings teams together, reduces costs, and increases innovation and speed to market.
Regulatory risk, mergers and acquisitions, slowing international trade, constant need to innovate, environmental and sustainability concerns, and a changing retail landscape make it challenging to move your business forward with confidence. HGS works clients to make them more competitive, including providing end-to-end, cloud-based, lead-generating contact center solutions.
Electronic health records, connected care, increasing costs, aging populations, labor shortages, medical errors, cybersecurity, collections, price transparency, consolidation, patient experience, privatization, wait times, equal access, personalized medicine, and pace of innovation are just some of the challenges faced by healthcare payers and providers, pharma and life sciences, and laboratories today. Introducing cloud computing reduces costs, brings teams together, and can help support a multi-hospital site infrastructure seamlessly. HGS works with some of the largest and most prestigious healthcare organizations in the world. Helping your team to help others, via HGS’ Contact Center as a Service and digital transformation solutions, is our specialty.
Public-private collaborations, digital transformation, budget cuts, low CSAT, cybersecurity, urbanization, polarizing elections, economic development, and procurement processes are just some of the challenges faced by local, regional, state, and federal governments. Cloud computing maximizes ROI, enables teams to deliver on promises, and focus on strategic initiatives. HGS works with public sector clients to serve students, subscribers, homeowners, and travelers, and we bring positive change to your department, too.
Ecommerce, supply chain challenges, evolving shopper expectations, always-available products, staff knowledgeability, real estate costs, price sensitivity, online reviews, social customer care—the list of retail challenges goes on and on. HGS works with retailers to leverage DevOps and the cloud to accelerate their speed to innovation and to provide burst capacity on demand to handle seasonal and cyclical spikes as they strive to deliver an improved CX.
Increasing competition, IoT, 5G, privacy and security, subscriber loyalty, regulation, and cybersecurity are just some of the concerns keeping telecom managers awake at night. Introducing cloud computing enables you to introduce new services, reduce costs, attract new subscribers, and respond to market demands more quickly and efficiently. HGS works with cable and telecom providers in the US, Canada, India, and Europe and can use that industry understanding to help you complete your projects and reach your goals faster.
Online reviews and reputation management, environmental concerns, personalization, loyalty, translation and localization, crisis and emergency response, and seasonal spikes are just some of the challenges that those in the travel and hospitality industry are facing. Cloud can increase access and speed to response while improving the customer experience; our Contact Center as a Service solutions ensure you always hear the voice of the customer.
HGS Digital brings together deep technology expertise, a pool of cloud consultants, inbuilt tools, and proven methodologies to make your transition to the cloud cost-effective and risk-free.
We’ve delivered complex digital engagements across 9+ industries, bringing dramatic TCO reductions and scalability on demand and pay-as-you-go.
Embracing the cloud extends far beyond the IT department; we work to understand and align the goals of all your internal stakeholders.
We’ve worked with all the major cloud service providers but will only recommend the ones that are right for you.
We have experienced cloud resources and processes in place and ready to go to drive speed to innovation and improved customer experiences.
Your organization may have differing points of view and competing priorities across departments that prevent a smooth transition to the cloud. We have a proven approach and significant experience in gaining C-suite alignment, setting expectations, and ensuring cloud success.
With expertise across all major platforms and partnerships with Amazon, Oracle, IBM, and SalesForce, we can help you select and/or implement the right cloud solution for your organization.
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