We’re hiring! Let’s create transformative experiences together. Careers at HGS Digital
https://hgs.cx/wp-content/uploads/2022/03/Gartner_featured3-1.webp 600 800 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-03-30 12:00:002022-07-11 15:43:21HGS a Leader in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO
https://hgs.cx/wp-content/uploads/2022/01/building-cloud-sky-glass.webp 401 601 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-01-13 04:40:002022-01-26 11:24:13Report | HGS top 2022 digital trends
https://hgs.cx/wp-content/uploads/2021/11/Contact-center-analytics-whitepaper-feature.webp 434 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-11-10 18:05:012022-01-26 11:25:28Whitepaper | Drive better business outcomes with contact center analytics
https://hgs.cx/wp-content/uploads/2021/09/CIO-personalization-feature-1.webp 434 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-09-27 11:15:412021-11-10 12:06:24Whitepaper | How CIOs can leverage personalized CX to ramp up revenue
https://hgs.cx/wp-content/uploads/2021/10/CX-trends-feature.webp 500 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-09-23 11:54:002021-11-10 12:04:00Report | Is your brand investing correctly to meet rising consumer expectations
https://hgs.cx/wp-content/uploads/2021/09/Image-analytics-feature.webp 483 500 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-09-14 14:26:452021-12-08 00:02:55Whitepaper | Valuable visuals: The power of digital-driven image analytics
https://hgs.cx/wp-content/uploads/2021/06/IA_Insight_I_img.webp 400 636 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-09-03 05:33:102022-01-20 21:34:30eBook | How to define the ROI of automation?
https://hgs.cx/wp-content/uploads/2021/03/automation-ebook-feature.jpg 561 647 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-09-03 04:34:432022-01-20 21:35:34eBook | What are the benefits of Automation?
https://hgs.cx/wp-content/uploads/2021/08/automatiion-great-resignation-v2.webp 460 1440 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Michelle Caddey Maclean2021-08-24 10:28:552022-03-02 10:17:51Automation helps employers grapple with fallout of “Great Resignation”
https://hgs.cx/wp-content/uploads/2021/08/intelligent-robotic-automation.webp 1200 1800 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Michelle Caddey Maclean2021-08-19 16:52:452021-08-24 20:30:54Boost your digital workforce with Intelligent Document Processing
https://hgs.cx/wp-content/uploads/2021/08/website-disability-accessibility.webp 687 1030 Michelle Caddey Maclean https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Michelle Caddey Maclean2021-08-18 13:09:282021-08-20 09:17:40How to support ADA website compliance: 10 top design tips
https://hgs.cx/wp-content/uploads/2021/05/data-analytics-mining-big.webp 313 470 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-08-13 06:20:352021-11-11 17:37:01New ways companies are putting data and analytics to work
20+ years of process innovation, future-forward strategies, and problem-solving
Quick agility of a small consultant with the resources of a global enterprise
Strategic and technical expertise to anticipate challenges and achieve results
HGS Digital combines deep domain expertise with an understanding of how people interact with technology.
We create frictionless digital experiences that solve business problems and improve customers’ lives. Specializing in a technology-agnostic approach, HGS Digital’s customer-first digital, data, and intelligent automation solutions help leading brands around the world improve customer engagement, optimize operations, reduce costs, and increase revenue.
Use artificial intelligence and analytics to automate and drive efficiencies
Engage, excite, and delight your customers on every digital channel
Migrate to the cloud rapidly for better security and cost reductions
Modernize your contact center with AI, analytics, and automation
The Net Promoter Score® (NPS®) measures customer satisfaction and loyalty.
Our highest
ranking
competitor 56
HGS Digital 86
Source: Customer Experience Matters. HGS Digital NPS® score independently verified by AskNicely.com.
Talk to an expert for more success stories and learn how we can help you optimize any part of the customer lifecycle.
