HGS Digital


Build your business for the future

Customer-first digital • Frictionless CX • Process excellence

Latest news & insights

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Bringing CX to Health Insurance
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Smarter

20+ years of process innovation, future-forward strategies, and problem-solving

Faster

Quick agility of a small consultant with the resources of a global enterprise

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Together

Strategic and technical expertise to anticipate challenges and achieve results

Case studies

Costs reduced. Efficiency increased. Problems solved.

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HGS Digital combines deep domain expertise with an understanding of how people interact with technology.


We create frictionless digital experiences that solve business problems and improve customers’ lives. Specializing in a technology-agnostic approach, HGS Digital’s customer-first digital, data, and intelligent automation solutions help leading brands around the world improve customer engagement, optimize operations, reduce costs, and increase revenue.

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Intelligent
Automation

Use artificial intelligence and analytics to automate and drive efficiencies

Automated enterprise >

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Digital Customer
Engagement

Engage, excite, and delight your customers on every digital channel

Digital CX >

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Cloud and
Security

Migrate to the cloud rapidly for better security and cost reductions

Cloud Accelerator >

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Contact Center
Transformation

Modernize your contact center with AI, analytics, and automation

Cognitive Contact Center >

HGS Digital

Partnerships

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Industry leader in customer satisfaction

The Net Promoter Score® (NPS®) measures customer satisfaction and loyalty.

Our highest
ranking
competitor
56

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Source: Customer Experience Matters. HGS Digital NPS® score independently verified by AskNicely.com.

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Grow with us. Let’s create transformative digital experiences together.

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